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Shameshni Naidoo

Service Consultant

Summary

" Education is the most powerful weapon which you can use to change the world." - Nelson Mandela

I am an extremely confident, driving individual who reacts quickly to change. A self-starter with a strong sense of urgency who responds positively to challenge and pressure. A fast learner who is a practical and ingenious problem solver. A fluent and articulate communicator, flexible and responsive to people from all walks of life. A self directed, goal oriented doer. 

As an experienced Service Consultant with a demonstrated history of working in the banking industry, I learned that the best way to achieve success is to motivate the resources I have with well-defined objectives and empowerment. 

A belief based on integrity, quality and service. Along with a positive attitude, an aptitude for strategic thought, planning and the ability to adapt quickly to new ideas and situations allows me to achieve consistent and significant successes through out my career thus far.

My current job title as well as past job opportunities have assisted me in gaining the skills, knowledge, qualities and most importantly the passion I currently possess. I believe that I would succeed in your company's exciting and motivated environment and that my strong work ethic, ability and passion would make me a valuable asset to your company.

 

Work experience

Feb 2015Present

Service Consultant

Capitec Bank
  • Loans and Credit
  • FICA Compliant
  • Teller 
  • Savings Accounts
  • Investment Accounts
  • Business Administration
  • Customer Service
  • Client Satisfaction 






Mar 2014Aug 2014

Junior Financial Adviser/ Office Administrator

Krost Consultants
  • Prepare review of business/ personal portfolio for clients 
  • Prepare comparisons of different insurance products and benefits
  • Complete all application forms
  • Manage and update the CRM system i.e. Update all client information
  • Prepare client Financial Needs Analysis on CRM system 
  • Attend all product providers workshops and seminars
  • Prepare quotes from different Insurers
  • Client Liaison and Client Relationship Officer
  • Data capturing on Pastel
  • Preparation of BEE Certificates
  • Tender Documents 
Apr 2012May 2012

Promoter

Magnet Electrical
  • Promoting of Products
Nov 2007Dec 2007

Sales Consultant

Cell C
  • Assisting Customers with products
  • Completing all application forms
  • Approving of contracts

Education

Jan 2008Nov 2013

Bachelor of Commerce ( Finance)

University of South Africa

Bachelor of Commerce in Finance

Majors:

  •  Finance
  •  Management 


Jan 2003Dec 2007

Senior Certificate ( Merit )

Queensburgh Girls High School

Subjects :

  • English
  • Afrikaans
  • Maths 
  • Biology 
  • Accounting 
  • Physical Science

Skills

Skills
  • Loans and Credit
  • Retail Banking 
  • FICA Compliant
  • Teller
  • Savings Accounts
  • Investment Accounts 
  • Business Administration
  • Customer Service
  • Client Satisfaction
  • Interpersonal Skills 
  • Communication Skills
  • Organisation/ Planning 
Competencies
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Power Point
  • Microsoft Outlook
  • Pastel Accounting  
  • Code 08 Drivers License

 

References