Work History

Work History
Aug 2010 - Present

Deputy General Manager

Dot Universe

Dot Universe is a global creative new media marketing company focused on delivering innovative and cutting edge digital solutions across real estate, sports, manufacturing, automobile and hospitality world wide. The company is headquartered in Singapore with sales offices, development centers and partners in China, India, Singapore and Turkey. I am also part of the product development and solution building team involved in market research and development.

  • Responsible for managing key accounts, daily Operations, P&L responsibility and People Management
  • Ensured sales closures across new and existing accounts as per the targets defined 
  • Driving revenue realization and growth in existing accounts
  • Work with the solutions, pricing and transition teams on new sales opportunities including solution, value proposition and pricing reviews
  • Ensuring Customer Satisfaction through effective project management and client relationship management
Apr 2010 - Present

Vice President, Strategic Alliances

ThoughtBuzz

ThoughBuzz is a social media intelligence company providing a web based tool which helps companies monitor and track online conversations. It offers a full-feature analytics service with unlimited access to billions of social media conversations, as well features such as automated sentiment and geo-demographics ideal for in-depth research, historical analysis, and preparation of value-added reports.

  • Developed pricing strategies, product enhancements based on competitive market analysis
  • Worked closely with brands to develop social media strategies and fill gaps
  • Executed Go-To-Market strategy for India and UAE
  • Forged partnerships and strategic alliances adding value to current offerings
  • Effective communication and coordination with social media teams to ensure timely delivery
Apr 2009 - Jul 2010

Business Development Manager

Crystal CG, Singapore/ China/ India

Crystal CG is Asia's largest animation company headquartered in Beijing, China. It is the official CG provider for the 2008 Beijing Olympic Games and is recognized for its advanced and high quality production. The company is associated with global events such as the Singapore Youth Olympics, Shanghai Expo 2010 and London Olympics 2012.

  • Established presence in India by launching a new office and managing the sales & marketing team
  • Devised & executed strategies for market entry and expansions
  • Responsible for achieving targets and managing end-to-end Sales
  • Responsible for responding to RFPs/RFIs, Deal Structuring and Negotiation, Partnership & Alliance Management and Client Relationship Management
  • Supporting sales through Sales Pitches, Web-based Presentations & POC demonstrations
  • Responsible for building a strong pipeline of prospects and building healthy relationships with key strategic clients
May 2008 - Oct 2008

Business Consultant

Microsoft Gulf, Dubai (Internship - Industry Immersion Project)

Microsoft Corporation is a public MNC headquartered in Redmond, Washington, USA that develops, manufactures, licenses, and supports a wide range of products & services predominantly related to computing through its various product divisions. I worked with the Platform Strategy Group to conduct market research and recommend how to combat threat of Open Source in UAE.

  • Researched and analyzed the penetration of Open Source in UAE
  • Identified business opportunities across specific verticals
  • Devised strategic recommendations in conjunction with the Platform Strategy Team

Awards & Achievements

  • Awarded Certificate of Appreciationfor quality consulting practice
  • Key recommended strategies were highly appreciated and implemented
Sep 2005 - May 2008

Senior Software Engineer

Infosys Technologies Limited

Infosys is an IT services company headquartered in Bangalore, India. Infosys is one of the largest IT companies in India with offices in 33 countries and development centres in India, China, Australia, UK, Canada and Japan. I worked in Retail Domain with a leading DVD rental client in the US

  • Prototyped a CRM  tool proposed to reduce customer handling time by 30%
  • Client interfacing as Single Point of Contact for onshore – offshore communication 
  • Pioneered the implementation of a new technical framework reused across Infosys 
  • Prepared sales pitches, project estimates & schedules in addition to requirement analysis & design
  • Delivered a strategic procurement planning tool, eliminating supply chain inefficiencies
  • Performed roles of Knowledge Management Prime and Configuration Controller

Awards & Achievements

  • Recipient of ‘Most Valuable Player Award 2007' for high client satisfaction
  • Won the Overall Championship at Retail Mela 2007 leading a team of 200
  • Received ‘On The Spot Award’ for consistent excellence in performance
  • Consistently rated in the Top 5% for exceptional performance

Education

Education
May 2008 - Apr 2009

Global Masters in Business Administration

S P Jain Center of Management

Dissertation: Impact of IT in the financial sector during Global Economic Crisis

  • Researched IT spending patterns based on the taxonomy of financial institutions
  • Developed a framework for cost cutting using effective IT portfolio management
Sep 2001 - Jun 2005

B.Tech

Marian Engineering College

  • Project work on Voice over IP at Software Technology Parks of India
  • Top 10% of the college

Objective

To be part of a dynamic organization and contribute value to the growth plans, build business opportunities, grow market share and deliver quality consistently to clients.

Trainings

  • Certified in IBM® WebSphere® Business Modeler
  • Trained in IBM® Rational Rose, AJAX, Hibernate, Struts, Oracle 9i
  • Infosys Certification in Retail & CPG Foundation Course, J2EE Advanced Course

Awards & Achievements

  • Awarded Certificate of Merit in an exclusive course on “Management Consulting”
  • Best Middle East Project – ‘Business Study of Transportation Systems in Dubai’
  • Recipient of ‘Most Valuable Player Award 2007' for high client satisfaction 
  • Received ‘On The Spot Award’ for consistent excellence in performance
  • Awarded Best Managed Project Award
  • Won the Overall Championship at Retail Mela 2007 leading a team of 200
  • Consistently rated in the Top 5% for exceptional performance
  • First Prize – Programming Competition, Inter-college festival hosted by CSI, 2005
  • Second Prize - Inter College IT Quiz hosted by IBS Software, 2004

Summary

  • Over 5 years experience in software servcies and media & entertainment industry in Singapore, India and       UAE with software engineering background and quick evolution towards business development, strategic alliances and key account management.
  • Experience in India and UAE markets for market expansion and market entry
  • Effective presentation and communication skills
  • Experience of handling global clients for structuring deals and negotiations
  • Goal oriented with a genuine desire to achieve, excel and evolve

Interests/ Additional Information

  • Activities: Core member of Sanjeevani and Care Plus for social welfare activities
  • Computer Skills: SPSS, IBM WebSphere Business Modeler, J2EE, AJAX, Oracle, Hibernate, Struts
  • Interests: pencil sketching and reading self improvement books
  • Sports: Basketball, table-tennis 
  • Languages: Arabic (Basic), English (Fluent), Hindi (Fluent), Malayalam (Fluent)

Skills

Skills

Consulting

Analyzed issues in current markets for COTS software Conducted market research to identify drivers of change Devised strategic recommendations based on findings

Business Development

Developed key accounts in new markets such as India Analyzed new and emerging markets and developed market entry strategy Well developed network in the architectural and government sector

Certifications

Certifications
Feb 2006 - Present

Retail Level 100 and 200

Infosys Technologies Limited
Oct 2008 - Apr 2009

Management Consulting

S P Jain Center of Management

References

References

Mark Walker

Direct reporting manager during my internship at Microsoft

Pramodh Pillai

Direct reporting manager at Infosys