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Work experience

Jun 2003Oct 2006

Senior Support Engineer

Diyar United Company
  • Pre-sale designing & compilation, also to give consultation on various subjects (SUN, Microsoft, Cisco etc) to clients, to provide 3rd level support on escalations to other engineers, to set procedures & roadmaps for other employees to follow the Microsoft Operations Framework.
  • Product Demo, Product Presentations & Conducting Workshops
  • Supporting Sales Executive on Pre-Sales Cases on Microsoft/IBM Products and services
    • Delivering the Presentations for the Customer
    • Preparation of Proof of Concepts
    • Designing the Solutions
    • Integration of Hardware and Software.
    • Resolving problem associated with Sales Solutions and Situations
    • Worked with Business Critical Team for the resolving the Complex Issues.
    • Participated in the Sales Call for the Technical Clarifications
    • Reviewed RFP responses for the Hardware and Software Technical Accuracy
  • Conduct Training for other client corporate personnel in the form of both hands-on & classroom trainings. Having also conducted workshops for Microsoft Active Directory, Microsoft Exchange, SMS 2003, Sun Field Essentials & Cisco networking concepts.
  • Supporting Microsoft, Sun & Cisco platforms as well as Designing & planning implementation projects for complete systems infrastructure;
Jun 2001Feb 2003

Network Administrator

Anab Online

Responsibilities included looking after CISCO routers, Sun Solaris Machines, NetApp Cache engines, Cacheflow, Lucent NASes. Having very capable experience in all of them.



B.Sc in I.T

Ambedkar University


Universal access
Network implementation