Shahid Anwar

  • Dubai U.A.E
Shahid Anwar

Summary

Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.

Work History

Work History
Dec 2012 - Present

Reservations Executive

Arabian Oryx Travel & Tourism LLC
  • To effectively handle and convert all reservation and group enquiries and ensure -accurate booking information is ascertained and communicated to the operational team.
  • Handling of group bookings - involving cut-off dates, blocking, accuracy of rates and booking policies. 
  • To ensure customer delight and to support the achievement of the itinerary. 
  • To effectively communicate with the client throughout the booking process, ensuring we have the full understanding of the guests' requirements and identify areas for future business opportunities and to promote repeat business.
  • To ensure correct charges are in place on all agreements and credit control standards are adhered to. 
  • Processes reservations by email, telephone or Online website reservation system(B2B). 
  • Processes reservations from the sales office in respective Country, Corporate sector and travel agents from respective market. 
  • Knows the selling status, rates, and benefits of all packages plans required by the Travel Agents. 
  • Knows the credit policy of the hotels and Travel Agents and make entry in the Back Office system. 
  • Working on i-Travel 3.0 Back Office Software for Travel Management Companies.(Pro-user) 
  • Processing and applying UAE Tourist Visas for the passengers.
  • Any other suitable tasks as and when assigned by Assistant Reservations Manager.
May 2011 - Sep 2012

Travel Management Executive

Getz Pharmaceuticals(Pvt.) Ltd
  • Managing timely registration of Doctors for Medical education and conferences held in different countries on different forums. 
  • Working as a team player in managing group of 100+ pax traveling for Medical education, Annual Sales Conference and excursions. 
  • Responsible for FIT's from our Head Office to all our sales offices worldwide and other destinations as well. Also looking after domestic traveling and hotels for individuals and groups. 
  • Giving support to Sales & marketing team for domestic/international travel. Strong negotiation and follow ups to Tour operators and hotels to get the best rates for our groups/executives. 
  • Maintaining good relationships with all our vendors, agents and hotels to get the best rates available throughout the year. 
  • Preparing visa applications with complete requirements from the Embassy/Consulate for senior management and its timely submission directly to the consulates/embassies. 
  • Processing vendor's payment. Working on SAP to process all vendors payments. - Basic know-how and working on Amadeus(GDS) for Ticketing.
Jun 2010 - Apr 2011

Travel Incharge

Soorty Enterprises Pvt Ltd
  • Arranges Business/Leisure trips for Managing Director including hotel/resorts, Limo, luxury yacht, spa and tours.
  • Arranges the booking of internal events (meetings, workshops, presentations etc) held in Karachi or other locations.
  • Organizes and advises new employees regarding travelling abroad.
  • Maintains constant liaison with and builds strong rapport with local travel agencies.
  • Visits hotel premises frequently to maintain required standards and best rates available.
  • Meeting with the Visa Officers of different Consulates/Embassies to get visa with ease especially for the M.D and senior management executives. 
  • Ratifies all travel and hotel invoices.
  • Prepare Travel cost summary for M.D on monthly basis. 
  • Also acts as Travel advisor to M.D and his family.
  • Also categorizes class wise distribution of hotels and airlines accordingly.

SKILLS

  • Fully competent with Microsoft Office, Internet and Email.
  • Possess Management and Interpersonal Skills.
  • Communicates effectively with excellent written and verbal skills.
  • Firm understanding of providing excellence in internal customer service.
  • Committed team player, ability to establish and maintain effective working relationships.
  • Multi-tasker with good organisational skills.
  • Good standard of grooming.
  • Ability to learn additional software packages and use them efficiently.
  • Interest in gaining knowledge on company procedures.

Education

Education
2005 - 2007

Masters in Public Administration

University of Karachi
with Specialization in Human Resource Management
2002 - 2005

Bachelors in Public Administration

University of Karachi
1999 - 2001

Intermediate

PAF Degree College

References

References

On Request

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