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Shadi Zaytoon


·         Highly accomplished American/Jordanian professional with over 13 years of versatile experience in Software & Hardware Sales, Business Development, Channel Management & Customer Experience.   ·         Highly experienced & well established with many connections within the Telecommunication Sector, Utilities & Banking Sector in the Middle East.   ·         Possessing valuable insights, keen analysis and team approach to implement best practices to achieve business targets & excellence.   ·         Adept at working in high-pressure environments with strict deadlines and multiple deliverables.   ·         Proven skills in enhancing overall results. Well versed with efficiently handling all activities involving strategic planning, Go-to-market strategies, Team Building, Client Interactions and coordination with internal Departments.     ·         Demonstrated ability to manage human, financial and material resources towards achieving stated targets, to lead, motivate and provide effective guidance to a team of professional and support staff.   ·         Superior presentation, communications and interpersonal skills, multitasking ability to interact with a wide range of people.Work History

Channel Manager

Channel Manager- Key Responsibilities: Managing the Education Software Services program sales. Responsible for the Go-to-Market strategy for the newly launched SAP cloud learning programs. Drive local execution of growth plans with the MENA region. Heavy focus on growing the channel business and revenue in MENA to meet growth plans. Exploring, Qualifying & Forecasting business opportunities for trainings and enablement. Responsible for growing and enabling the partner network within MENA from assigning new partners, generating lead, building a pipeline all the way to achieving numbers.
Jul 2009Present

Regional Sales Director

Pitney Bowes Software
Dubai/UAE (-Jan' 14) Regional Sales Director-Emerging Markets
Aug 2007Jul 2009

Director of Business Development

WDSGlobal a
Xerox Company, Dubai/UAE Director of Business Development Key Responsibilities: Build strong, profitable and sustainable customer relationships. To define and execute a plan that exceeds the targeted performance levels set out in the budget, scorecard and customer expectations To report on performance and provide relevant forecasts. And manage and optimize a sales funnel and pipeline Work with SME's to demonstrate our expertise, producing proposals, outline specifications and business cases as appropriate. To maximize opportunities with existing clients to ensure the uptake of services within the scope of the WDSGlobal Service Framework To develop key decision-making relationships within the accounts To contribute to a motivated and cohesive team culture
Feb 2003May 2007


WDSGlobal a
i-mate plc, Dubai/UAE Sales Operations Manager
Mar 2002Feb 2003

Product Manager

City Link
Dubai/UAE Product Manager-i-mate Products Key Deliverables: Acting as the Accounts Manager for this major product line. Providing managerial services for all accounts in the organization including financial management of the accounts, and after sales operations services. Negotiating and successfully closing major deals with clients in the GCC and the North Africa Region. Providing necessary training sessions and product advise to all distributors in the region Providing the first point of contact for training, technical support and Customer Service. SKILLS & TRAINING PROGRAMS ATTENDED Effective Writing Project Management Sales Negotiations eFox Holden Sales Methodology Challenger Sales




PSUT Princess Sumaya University for Technology