Printing tool Download PDF


Graduated In August 2009 with a Bachelor of Science in Health Care Management. She completed her internship at Children's National Medical Center's Regional Outpatient Center in Laurel, Maryland. She was offered a position as a Senior Clinical Operations Representative by Children's National Medical Center, as well as the International Client Referral Coordinator at The Johns Hopkins Medicine International, the center of excellence in medical education, research and clinical care. She accepted The Johns Hopkins offer and began work at Johns Hopkins Medicine International department for the Middle East and Africa Division in April 2010. She continues to enjoy this position. Sophie has been accepted into the University of Baltimore Health System Management program and will begin in Spring 2011 



The Johns Hopkins Hospital

The mission of the program is to make young children aware of the abundance of careers in health care - beyond that of doctors and nurses. There are four teams - each team is assigned to a fourth grade class at one of three elementary schools. Then, each team meets with their fourth grade class - once a month - for one hour - from November through March. There are monthly themes for each month that are tied in with health care careers.


The Johns Hopkins Hospital

Enhance s one's ability to identify, spell, define and apply the prefixes, suffixes, roots and anatomy, physiology, pathophysiology and occupations related to the health care community.

Jan 2007Aug 2009

Bachelor of Science

Towson University

Minor: Business Administration

 Prepare students to be health management professionals who acquire the knowledge and proficiencies crucial to apply consumer-oriented practices and progressions that will improve superiority in service provision and who can serve as future leaders for health care organizations in a changing health care market.

Work experience

Apr 2010Present

International Client Referral Coordinator

Johns Hopkins Medicine International

Arranges access to appointments, medical second opinions, and related services for patients.  Specifically, this position:

§  Receives requests for opinions, appointments, and telemedical services;

§  Sorts and processes requests based on clinical and financial information obtained from client;

§  Determines appropriate specialty for referral;

§  Obtains and inputs demographic, financial and other patient related information;

§  Interacts with and markets to specific client bases; and

§  Performs internal marketing functions as it relates to physicians and clinic staff.

Aug 2009Present


Red Cross
  • § Maintained general circulation materials
  • § Assisted in checking in donors
  • § Provided administrative assistance to staff, faculty, and donors
  • § Conducted daily interaction with donors and affiliated faculty and staff
Nov 2010Present


Daily Bread
  • § Help feed the disadvantaged, homeless by serving them food
  • § Washing dishes
  • § Cleaning the floor
  • § Preparing table for serving
Jun 2007Apr 2010

Clinical Operation Representative (COR II)

Children’s National Medical Center

§Process patient information for check in and check out

§Schedule, Register,and confirm appointments

§Verify patient insurance (s)

§Obtain Referral

§Obtain prior authorizations for specific medical procedures, includes procedure and diagnosis coding

§Quality Control (QC)

§Research denial claims/ past due balance account

§Collect co-pay/service fees as well as past due balances

§Conducted administrative duties, not limited to answering multi-line telephones, greeting patients, resolving patients complaints and accepting deliveries.

Bachelor of Science

Skills Enhancement Program


Use of PC/Database/ programs to schedule/upload documents
Proficient in Microsoft Word, Microsoft Excel, PowerPoint, EPR/EMR,  EPIC, SCI,STAR, HIPAA, JCAHO,