Krisnatama Putra

Krisnatama Putra

Analyst at Grand Hyatt Jakarta

Summary

Recently graduated from Grand Hyatt Jakarta's Corporate Leadership Trainee. Three years experience in the hospitality industry. Proficient in computer based system. Experienced in Microsoft Excel, Access, and other Microsoft Office software. Minor knowledge in website design and programming.

Work History

Work History

Analyst

Jul 2015 - Present
Grand Hyatt Jakarta

Working together with operations to spot weakness and improvement opportunities

Analyzing minibar operations and prepare reports based on findings

Responsible for Travel Agents Commissions processing with TACS and Onyx

Assisting Cost Audit in monitoring Hotel costs and expenses

Compiling all costs and expenses for use during month end closing

Monitoring officer's cheque and other complimentary based transactions

Generating ad-hoc reports for end users

Partake in month-end stock taking

Replacement for Hotel's general cashier



Corporate Leadership Trainee - Revenue Management

Jan 2014 - Jul 2015
Grand Hyatt Jakarta

Training across all departments

Analytics champion for HySat committee 2015

Designing the system for Room Audit Project

Refresh the hotel's Guest Recognition Program

Providing competitor intelligence for Sales & Marketing Department

Highly active with Hyatt Thrive activities

Host for Cheers Radio Grand Hyatt Jakarta


Trainee

May 2013 - Oct 2013
The Westin Resort Nusa Dua Bali

Training in Front Office, Revenue Management, Convention/Events Sales, Food & Beverage

Preparing daily pick-up reports and ad-hoc reports for Assistant Revenue Manager

Assisting FIT and Group reservations

Participating in the event of Miss World 2013, APEC 2013, Forbes Global CEO Conference 2013

Education

Education

Bachelor of Arts

2011 - 2013
Cologne Business School

Economics studies focusing on International Trade

Sarjana Komputer

2008 - 2011
Bina Nusantara International

Majoring in Information Systems

Skills

Skills

Microsoft Excel

Opera PMS

Microsoft Access

German Language

Japanese Language

Certifications

Certifications

Driving Customer Preference 1

2015
Hyatt

Sales training for executives and managers

Corporate Leadership Trainee

2015
Hyatt

Training across all departments during January 2014 - July 2015

Concierges Development Workshop

2014
The Concierge Society of Indonesia

Workshop sponsored by Le Clefs d'Or

Internship Program

2013
The Westin Resort Nusa Dua Bali

Six months training in Front Office, Revenue Management, Convention, and Food & Beverage

German A1

2011
Goethe Institut

Elementary German Language

Taken for preparation of study in Germany