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Summary

Recently graduated from Grand Hyatt Jakarta's Corporate Leadership Trainee. Three years experience in the hospitality industry. Proficient in computer based system. Experienced in Microsoft Excel, Access, and other Microsoft Office software. Minor knowledge in website design and programming.

Work experience

Jul 2015Present

Analyst

Grand Hyatt Jakarta

Working together with operations to spot weakness and improvement opportunities

Analyzing minibar operations and prepare reports based on findings

Responsible for Travel Agents Commissions processing with TACS and Onyx

Assisting Cost Audit in monitoring Hotel costs and expenses

Compiling all costs and expenses for use during month end closing

Monitoring officer's cheque and other complimentary based transactions

Generating ad-hoc reports for end users

Partake in month-end stock taking

Replacement for Hotel's general cashier



Jan 2014Jul 2015

Corporate Leadership Trainee - Revenue Management

Grand Hyatt Jakarta

Training across all departments

Analytics champion for HySat committee 2015

Designing the system for Room Audit Project

Refresh the hotel's Guest Recognition Program

Providing competitor intelligence for Sales & Marketing Department

Highly active with Hyatt Thrive activities

Host for Cheers Radio Grand Hyatt Jakarta


May 2013Oct 2013

Trainee

The Westin Resort Nusa Dua Bali

Training in Front Office, Revenue Management, Convention/Events Sales, Food & Beverage

Preparing daily pick-up reports and ad-hoc reports for Assistant Revenue Manager

Assisting FIT and Group reservations

Participating in the event of Miss World 2013, APEC 2013, Forbes Global CEO Conference 2013

Education

20112013

Bachelor of Arts

Cologne Business School

Economics studies focusing on International Trade

20082011

Sarjana Komputer

Bina Nusantara International

Majoring in Information Systems

Skills

Microsoft Excel
Opera PMS
Microsoft Access
German Language
Japanese Language

Certifications

2015

Driving Customer Preference 1

Hyatt

Sales training for executives and managers

2015

Corporate Leadership Trainee

Hyatt

Training across all departments during January 2014 - July 2015

2014

Concierges Development Workshop

The Concierge Society of Indonesia

Workshop sponsored by Le Clefs d'Or

2013

Internship Program

The Westin Resort Nusa Dua Bali

Six months training in Front Office, Revenue Management, Convention, and Food & Beverage

2011

German A1

Goethe Institut

Elementary German Language

Taken for preparation of study in Germany