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Sethu K.R

  • KAILAS, MURUNTHAL-A, PERINAD P O KOLLAM, KERALA, INDIA, PIN-691601 KERALA,INDIA
  • 00919496884761

COMPUTER HARDWARE AND NETWORKING ENGINEER WITH 13 YEARS OF EXPERIENCE

Work experience

Jun 2012Present

System Engineer

Kerala State Consumer Federation KOLLAM, KERALA, INDIA
Mar 2010Jan 2012

System Engineer

WADIALFARAI BARKA, MUSCAT, OMAN
Sep 2007Feb 2010

System Engineer

Aster Computer CHENNAI, TAMILNADU, INDIA
May 2005Mar 2007

Customer Support Engineer

Devraj Computers Pvt Ltd BANGLORE, INDIA
Feb 2003Apr 2005

Service Engineer

Time Adore KOLLAM, KERALA, INDIA
Oct 2000Feb 2003

Service Engineer

SJS networking & services CHENNAI, TAMILNADU, INDIA

Skills

  • Installing and configuring computer hardware operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • Replacing parts as required;
  • Providing support, including procedural documentation and relevant reports;
  • Following diagrams and written instructions to repair a fault or set up a system;
  • Supporting the roll-out of new applications;
  • Setting up new users' accounts and profiles and dealing with password issues;
  • Responding within agreed time limits to call-outs;
  • Working continuously on a task until completion (or referral to third parties, if appropriate);
  • Prioritizing and managing many open cases at one time;
  • Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
  • Testing and evaluating new technology;
  • Conducting electrical safety checks on computer equipment.

 

Education

Dec 2000May 2002

DIPLOMA IN COMPUTER NETWORKING

MICROCODE SYSTEMS
Aug 1999Nov 2000

DIPLOMA IN COMPUTER HARDWARE & NETWORKING

SISI GUINDYCHENNAI
Aug 1997Oct 2000

DIPLOMA IN ELECTRONICS & TELECOMMUNICATION ENGINEERING

HINDUSTHAN INSTITUTE OF ENGINEERING AND TECHNOLOGY (HIET) CHENNAI, TAMIL NADU, INDIA

Certifications

Mar 2005Mar 2005

MICROSOFT CERIFIED PROFESSIONAL

MICROSOFT

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