Sethu K.R

  • KAILAS, MURUNTHAL-A, PERINAD P O KOLLAM, KERALA, INDIA, PIN-691601 KERALA,INDIA

COMPUTER HARDWARE AND NETWORKING ENGINEER WITH 13 YEARS OF EXPERIENCE

Work History

Work History
Jun 2012 - Present

System Engineer

Kerala State Consumer Federation KOLLAM, KERALA, INDIA
Mar 2010 - Jan 2012

System Engineer

WADIALFARAI BARKA, MUSCAT, OMAN
Sep 2007 - Feb 2010

System Engineer

Aster Computer CHENNAI, TAMILNADU, INDIA
May 2005 - Mar 2007

Customer Support Engineer

Devraj Computers Pvt Ltd BANGLORE, INDIA
Feb 2003 - Apr 2005

Service Engineer

Time Adore KOLLAM, KERALA, INDIA
Oct 2000 - Feb 2003

Service Engineer

SJS networking & services CHENNAI, TAMILNADU, INDIA

Skills

Skills

  • Installing and configuring computer hardware operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • Replacing parts as required;
  • Providing support, including procedural documentation and relevant reports;
  • Following diagrams and written instructions to repair a fault or set up a system;
  • Supporting the roll-out of new applications;
  • Setting up new users' accounts and profiles and dealing with password issues;
  • Responding within agreed time limits to call-outs;
  • Working continuously on a task until completion (or referral to third parties, if appropriate);
  • Prioritizing and managing many open cases at one time;
  • Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
  • Testing and evaluating new technology;
  • Conducting electrical safety checks on computer equipment.

 

Education

Education
Dec 2000 - May 2002

DIPLOMA IN COMPUTER NETWORKING

MICROCODE SYSTEMS
Aug 1999 - Nov 2000

DIPLOMA IN COMPUTER HARDWARE & NETWORKING

SISI GUINDYCHENNAI
Aug 1997 - Oct 2000

DIPLOMA IN ELECTRONICS & TELECOMMUNICATION ENGINEERING

HINDUSTHAN INSTITUTE OF ENGINEERING AND TECHNOLOGY (HIET) CHENNAI, TAMIL NADU, INDIA

Certifications

Certifications
Mar 2005 - Mar 2005

MICROSOFT CERIFIED PROFESSIONAL

MICROSOFT

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