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Seth Chavez

Universal Banker

Professional Profile

Results-oriented with experience in retail management, finance, and military leadership. Effective with managing diverse team members to accomplish business goals. Strong communicator with strengths in time management and attention to detail.

Work History

11/2017Present

Universal Banker

U.S. Bank

Flexible, being able to work both the teller line and platform, assisting customers with their daily transactions as well their deeper financial needs.

Job skills include:

  • Contribute to the attainment branch's sales goals by promoting the bank's products and services.
  • Assist customers with maintaining their accounts and recommending products and/or services depending on their current financial needs.
  • Build deeper customer relationships and process daily transactions promptly and efficiently.

 

January 2013Present

Motor Transport Operator/Squad Leader

310th Transportation Company

Directly responsible for Squad operations and oversees all junior enlisted soldiers outside of assigned Team. As a junior Non-Commissioned Officer, main duty is to complete assigned tasks from senior leadership.

Job skills include:

  •  Oversee assigned soldiers, record and organize counselings and personal files.
  • Conduct convoy operations such as route planning, risk management, and issue convoy safety briefs.
  • Maintain and diagnose mechanical deficiencies on all vehicles and equipment before operation.
April 2016June 2016

Customer Service Manager

Walmart Supercenter

Responsible for overseeing front-end operations and providing daily shift floor coverage. Meets customer needs by providing fast and friendly service and making recommendations, or providing advice, on money services and products offered by Walmart.

Job skills include:

  • Training new hires, troubleshooting, resolving customer issues, and communicating changes in policy to front-end associates.
  • Motivating associates to reach daily and monthly sales goals and educating associates and customers on the benefits of money services and products offered by Wal-mart 
  • Cash handling, auditing, performing money services such as: money orders, credit card applications, returns/exchanges, and bill pay.