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Seth P. Chavez

Customer Service Manager

Professional Profile

Results-oriented with experience in retail management and military leadership. Effective with managing diverse team members to accomplish business goals. Strong communicator with strengths in time management and attention to detail.

Work History

December 2016Present

Customer Service Manager

Walmart Supercenter

•  Responsible for overseeing front end operations which     consist of:

•  Training new hires, cash handling, scheduling,            completing assigned tasks and projects

•  Motivating associates to reach daily sales goals

•  Providing service to customers.

April 2016December 2016

Support Manager

Wal-mart Supercenter
  • Assumes responsibility for overseeing daily operations on the sales floor as well as completing administrative tasks.
  • Delegates assignments to sales floor associates, supervising their progress and reporting to upper management status updates.
  • Enforces company regulations and issues disciplinary actions as necessary.
January 2013Present

Motor Transport Operator/Team Leader

310th Transportation Company
  • Maintain accountability of assigned soldiers, record and organize counselings and personal files.
  • Operate all wheel vehicles and equipment in varied terrain ensuring the safe loading and unloading of cargo and personnel.
  • Effectively apply defensive convoy maneuvers when needed during missions. 
  • Maintain and diagnose mechanical deficiencies on all vehicles and equipment before operation.
April 2013August 2013

Courtesy Associate - Seasonal Lawn and Garden

Lowe's Home Improvement
  • Help customers find the plants and products needed for their home project, offer accessory items to supplement their purchase, and assist with carrying any heavy items to the customer's vehicle.
  • Communicate with the department manager on any projects or tasks to be completed on shift.
  • Assist vendors with stocking and displaying merchandise.