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Serwanssad Qader Assad

IT manager assistant (bankofbaghdad)

Work experience

Apr 2004Present


Bank of Baghdad (2004 to date
  • Install Operating system on servers (UNIX ware 7, Linux and Windows

Server 2000, 2003, and 2008).


  • Conducted & install the network of main branch & other branch.

     solve any problem to the network of main branch & other branch by two ways.

  1. Remotely (team viewer ,VNC , remote desktop)
  2. Visit the sites


  • Receive telephone calls from bank's branches (users) having problems using computer software and hardware or inquiring on how to use specific software as statistical,database,printing, word processing, and operating system.


  • Talk to users to learn procedures followed and source of error, and answers their question.



  • Coordinate installation of hardware and software, and implementation of procedure changes.






  • Monitoring of communication systems for branches & communication system for cameras



  • Contact person between our bank & company who provide communication system to solve any problem appear in system communication




  • Conducted training to all computer users over all the bank branches as follows:
  • Microsoft outlook.
  • Microsoft Windows XP
  • Microsoft Windows 7
  • Microsoft Windows 8
  • Microsoft Office 2003-2007-2010-1013.
  • Banking System Applications.


  • Computers maintenance (hardware, software) and network installation. 
  • Data entre


Computer systems management (2000-2002
  • Computers maintenance (hardware, software) and network installation



University of technology

B.Sc., Computer & control engineering

                                             University of technology


Hard worker, High learning capacity, Teamwork skills, Produce initiative and accept changes.