Technical Business Analyst
Responsible for delivering and facilitating successful Migrations of new business to the Link Group administration systems. This includes a wide variety of tasks such as requirements gathering, gap analysis, configuration, testing and Business support and IT support.
- Engaging and facilitating workshops with both internal and external stakeholders to review quality outcomes and work alongside them to drive quality business requirements.
- Process mapping of the current business processes. Both internal and external. With particular focus on Mailroom and Workflow systems.
- Determining the process changes and functional gaps by conducting a in depth functional gap analysis between legacy systems and the aaspire platform.
- Creating detailed business/technical requirements documents.
Providing support to IT developers, testers and stake holders in delivering the new functionality/process
Helping to drive improvement to the migration team processes. Including enhancing the teams reporting capability and driving more robust content/knowledge management.