Sean Whitehead

  • Cricklade, Wiltshire
  • 07799874660
Sean Whitehead

Business Analysis Lead / Business Architect


Whilst most recently acting in a Business Architect role, I have 20 years of experience in various analysis, design,  implementation and business architecture roles, predominantly in the Financial Services sector. I have led and project managed the analysis workstreams on large transformation, software development and COTS software implementation projects from inception through to post implementation.

My recent architectural roles have given me a good understanding of architectural frameworks (TOGAF) although my focus has been business architecture. In addition I have strong business analysis skills and experience running large teams of analysts.

I have worked in both customer and supplier roles in environments using most methodologies, including agile.

I enjoy working at project board level and reporting directly to senior stakeholders, but am also comfortable working at low levels of detail.


1988 - 1991

B.Sc Chemistry

Exeter University

Work History

Work History
Oct 2013 - Sep 2015

Business Architect

Nationwide Building Society (Contract)

Business Architect-On Nationwide's Workplace Agility program - a variety of technology transformation pilots and programs, aimed at enabling more flexible working practices at Nationwide.

  • Vendor selection
  • Roll out of Good for Enterprise Mobile mail solution
  • Implementation of a new Wi-Fi service at Nationwide admin centres and branch locations
  • Implementation of Microsoft Office 365
  • Implementation of Microsoft Direct Access remote connectivity solution

Key areas of responsibility include:

  •  Oversight of analysis and design activities and management of 3rd parties
  • Representation at Architecture Review Board for Design Assurance
  • Oversight of BAs during requirements capture
  • Facilitation of Test team activities
  • Facilitation of Build activities/issues
  • Representation at Program Board level for all aspects of Analysis and Design
  • Production of target operating models and detailed operating designs, focussed on  technology support models.

Apr 2011 - Oct 2013

Business Architect

Nationwide Building Society (Contract)

Business Architect-On Nationwide's RDR program. Running a team of Business Analysts to implement Nationwide's RDR Advice Proposition

Key areas of responsibility include:

  • Representation at Program Board for all aspects of Analysis and Design -i.e. Oversight of production of Analysis and Design plan, tracking performance against plan, overseeing resolution of design issues, managing the change request forum, oversight of test prep, defect triage process.
  • Primary point of contact with outsourced delivery partners (Intelliflo, Legal & General) for all Analysis and Design issues.
  • Facilitation of long term functional roadmap and short term prioritisation of user stories with Nationwide Stakeholders and third party suppliers for enhancements to proposition
  • Facilitating definition the Nationwide RDR proposition for Advisor Charging, implementation of a new RDR compliant Point of sale and Financial Planning/Portfolio Management system(Intelliflo's Intelligent Office).
  • Facilitating definition of new Target Operating Model and detailed operating design for post RDR organisation
Apr 2008 - Apr 2011

Business Design Lead

Nationwide Building Society (Contract)

Business Design Lead-Reporting directly to the Program Manager, responsible for a team of BA's performing business analysis activities throughout the whole project lifecycle of a new Mortgage Sales and Originations platform.(Based on the Iress Mortgage solution.) Key functional areas-Logon and Authentication, KFI, DIP, FMA, Originations, Offer and Post Offer activities, Completion and Servicing, Workflow, Configuration, Content Management, MI, Mortgage Trading Exchange integration, Mortgage Product Manufacture.

Key Activities: Project management of business analysis, design and implementation activities, managing Change Control Forum, Business Design representation at Program Steering Board, Managing team during the following activities: Project inception work-defining high level requirements, workshop facilitation and artefact definition(Mainly use cases-loosely based on RUP), BA support during design and build, test planning, test execution, defect prioritisation, business process def

Nov 2007 - Apr 2008

Senior Business Analyst

Nationwide Life (Contract)

Senior Business Analyst-Senior BA working on integration and migration project following the sale of Nationwide Life to Legal & General. Main areas of responsibility were around Sales Management  operating model,business process definition and system integration work defining how new L&G Insurance quotations and application system integrated with Nationwide's Mortgage Application, Originations and CRM systems.

Definition of processes, tools and system interfaces to ensure customer engagements, mortgage completions and putting insurance policies on risk at L&G took place in a co-ordinated manner. Other areas of responsibility included migration and management of existing Nationwide Insurance Pipeline and working with the actuaries to define business processes and tools to ensure correct payment of commission on policies once L&G took ownership of the Nationwide pipeline and backbook.

Nov 2006 - Nov 2007

Senior Business Analyst

Legal & General(Contract)

Senior Business Analyst-Acting as lead business analyst defining requirements for new document generation system for L&G's customer facing documentation unit life maturities and pensions.  Requirements included:

  • Requirements gathering via workshops 
  • Use case writing and new document specifications (UML)
  • Defining legacy system interfaces (UML)
  • Support of development/test teams during development process
  • Defining test cases and test plans
  • Defining implementation plans and business support during implementation
  • Identifying issues with current document generation business processes and developing new business processes and trigger points
Apr 2005 - Nov 2006

Business Analysis Manager

RDF Consulting (Contract)

Business Analysis Manager – Acting as lead business / systems analyst and managing a team of 3 business analysts at a client site, Northern Rock Building Society for their new on-line mortgage application system. (J2EE /SOA Environment)

  • RUP / Agile Development methodology
  • Requirements gathering via workshops 
  • Current business process definition
  • Use case definition 
  • UI specification and prototype production
  • Systems analysis - (Rational Rose/UML) Class Diagrams, sequence diagrams, state machines, use case realisations, operation / interface specifications (OCL)
  • Support of development/test teams during development process
  • To be business process definition to support new processes and data
  • Production support during implementation phase
Apr 2004 - Apr 2005

Business Analyst-Health Sector SPINE Central Design Team

BT Syntegra

Business Analyst- working on the NHS SPINE program,-responsible for defining requirements in conjunction with NHS NPfIT for demographic services including: WebServices/SOA based(HL7-XML) demographic system for NHS(J2EE, Oracle) Data flow identification and interface definition between legacy systems and new national demographic system. System use case, data model, service and UI definition Testing support, change note documentation and tracking

Work included defining migration strategy and integration requirements for a number of large legacy NHS systems including NSTS, NHAIS and NHSCR and new NCRS compliant systems-including definition of business processes via business use cases in a very large and complex organisation. Key skills-Business process definition, system use case definition, OO analysis, HL7, XML, RUP, RUP SE, Rational Rose, Rational Req Pro

May 2003 - Apr 2004

Business Analysis Manager

Trustmarque Solutions (Contract)

Business Analysis Manager-Responsible for setting up a new team of business analysts in order to carry out a business process re-engineering project.

  • Set up and managed a team of 3 BA's
  • Sourced and implemented new front and back office systems for sales and finance teams
  • Definition of existing business processes for entire business via business use cases
  • Cost Benefit analysis for implementation of new systems
  • Complete re-definition of business processes for new environment and system
  • Vendor selection for a new front office CRM system for a call centre team of 70 sales staff, including definition of functional and non functional requirements
  • Developed and delivered training program Implemented a post production support program
2001 - 2002

Business Analyst

Intel Online Services

Business Analyst-. Worked as a client facing business analyst providing support to the sales team producing system specifications(software configuration, servers, firewall requirements, networking diagrams) for customers wishing to migrate their e-business applications into one of Intel's data centres(Customers included Williams F1, e-Kingfisher, Virgin)

Apr 1995 - May 2001

Senior Business Analyst

Intel Corporation


  • Documentation of business use cases for processes across the sales, marketing and distribution organisations.
  • Undertook external and internal customer satisfaction surveys, and analysed results to identify potential BPR projects (utilising GAP analysis)
  • Led inter departmental project teams in BPR activities, and where necessary the definition, development, testing and implementation of various in house software development projects: Including development and modification of various tools to be used by internal sales, marketing, planning staff and customers for supply, inventory management, order management and reporting purposes.

Other technical skills included

  • Analysis of industry standard EDI message sets for demand and inventory forecast and development of a data capture tool 
  • Acted as functional expert on SAP S&D and MM modules on SAP implementation in conjunction with Price Waterhouse
  • Integration and migration analysis following migration of legacy Sales platform to SAP

The role was extremely customer focused and required negotiations at a board level with all the world’s major computer manufacturers in Europe, China, Taiwan, Japan and USA.

Feb 1992 - Apr 1995

Finance Analyst

Intel Corporation

Supervised a team responsible for analysis and preparation of management reports on the finances and sales activities of Intel’s European distributors.