Sean P. Landry

Field Service Representative

Work experience

Work experience

Field Service Representative

Sep 2012 - Present
Kasco Sharptech Corp.

Maintenance and repair of single and three phase powered commercial food equipment.  Maintenance and repair of commercial DC powered floor scrubbers and buffers

  • Independently managed workday and hours.
  • Received and addressed large flow of emails and phone calls throughout the workday.
  • Coordinated with other FSRs to complete service calls in a timely manner.
  • Consistently worked with lower and upper management at store level providing professional customer service.
  • Received service calls for repairs, both emergency and scheduled.
  • Repaired machines on-site, often needing to order parts and return to complete repairs.
  • Serviced customers with set preventative maintenance schedules.
  • Complete repairs within the budget and time constraints of the customer while minimizing equipment downtime.

Route sales and service.

  • Delivery and sales of butcher supplies.
  • Butcher supplies include: knives, bandsaw blades, gloves, and other wearable equipment.
  • Servicing large route throughout Chicago-land, Northern Indiana, and parts of Southern Wisconsin.¬†
  • Service of changing out dull wearable grinder equipment for sharpened new equipment.

Other responsibilities.

  • Keeping and maintaining large inventory of parts in rented storage facility.
  • Responsible for yearly parts inventory.
  • Keeping and caring for large inventory of tools.
  • Maintaining company van with state safety checkups and oil changes.
  • Responsible for work tablet and smart phone.

Types of machines serviced:

  • Floor scrubbers, ride-on and walk behind
  • Floor buffers
  • Bakery ovens and proofers
  • Shanklin heat sealers and wrappers
  • Rotisserie ovens
  • Pan washers
  • Bread slicers
  • Deli slicers
  • Fryers
  • Hot cases
  • Hot food bars
  • Grinders
  • Meat Saws
  • Commercial Tenderizers
  • Treif Puma Automatic Slicers
  • Food Processors

Skiver Operator/Shipping

Jan 2005 - Sep 2012
Ulbrich of Illinois, Inc.

Machine edging (skiving) stainless steel rolls to customer specifications.

  • Operated edging machine in a production based environment with tight deadlines.
  • Running material through dies to achieve desired edge within thousandths of an inch.
  • Some material required using a TIG welding setup to weld steel coils together to produce oscillated spools.
  • Used calipers and micrometers to keep running records of material.


  • Packaging and operating heavy packaging machinery on conveyor line.
  • Loading trucks and generating shipping bills.




1996 - 1999
Alan B. Shepard High School


  • Ability to read and comprehend electrical schematics.
  • Tools: multi-meter, micrometer, dial and digital caliper, tap and die sets.