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Work experience

Sep 2012Present

Field Service Representative

Kasco Sharptech Corp.

Maintenance and repair of single and three phase powered commercial food equipment.  Maintenance and repair of commercial DC powered floor scrubbers and buffers

  • Independently managed workday and hours.
  • Received and addressed large flow of emails and phone calls throughout the workday.
  • Coordinated with other FSRs to complete service calls in a timely manner.
  • Consistently worked with lower and upper management at store level providing professional customer service.
  • Received service calls for repairs, both emergency and scheduled.
  • Repaired machines on-site, often needing to order parts and return to complete repairs.
  • Serviced customers with set preventative maintenance schedules.
  • Complete repairs within the budget and time constraints of the customer while minimizing equipment downtime.

Route sales and service.

  • Delivery and sales of butcher supplies.
  • Butcher supplies include: knives, bandsaw blades, gloves, and other wearable equipment.
  • Servicing large route throughout Chicago-land, Northern Indiana, and parts of Southern Wisconsin. 
  • Service of changing out dull wearable grinder equipment for sharpened new equipment.

Other responsibilities.

  • Keeping and maintaining large inventory of parts in rented storage facility.
  • Responsible for yearly parts inventory.
  • Keeping and caring for large inventory of tools.
  • Maintaining company van with state safety checkups and oil changes.
  • Responsible for work tablet and smart phone.

Types of machines serviced:

  • Floor scrubbers, ride-on and walk behind
  • Floor buffers
  • Bakery ovens and proofers
  • Shanklin heat sealers and wrappers
  • Rotisserie ovens
  • Pan washers
  • Bread slicers
  • Deli slicers
  • Fryers
  • Hot cases
  • Hot food bars
  • Grinders
  • Meat Saws
  • Commercial Tenderizers
  • Treif Puma Automatic Slicers
  • Food Processors
Jan 2005Sep 2012

Skiver Operator/Shipping

Ulbrich of Illinois, Inc.

Machine edging (skiving) stainless steel rolls to customer specifications.

  • Operated edging machine in a production based environment with tight deadlines.
  • Running material through dies to achieve desired edge within thousandths of an inch.
  • Some material required using a TIG welding setup to weld steel coils together to produce oscillated spools.
  • Used calipers and micrometers to keep running records of material.

Shipping.

  • Packaging and operating heavy packaging machinery on conveyor line.
  • Loading trucks and generating shipping bills.

Education

19961999

Diploma

Alan B. Shepard High School

Skills

  • Ability to read and comprehend electrical schematics.
  • Tools: multi-meter, micrometer, dial and digital caliper, tap and die sets.