Sean Gygi

Selling Limits Expert, eBay Inc.

  • Sandy Utah

Work History

Work History

Selling Limits Expert

Oct 2013 - Present
eBay, Inc.
  • Review selling accounts to mitigate risk
  • Partner with sellers by setting appropriate selling limits to grow their business at a steady pace and educate sellers on best practices to better their selling performance
  • Relay tough messages to sellers who may have been exited from selling or struggling to meet expectations
  • Manage time appropriately between scheduled call time, meetings, and occasional project work

Buyer Abuse Expert

Aug 2013 - Oct 2013
eBay, Inc.
  • Review buying accounts to mitigate risk
  • Partner with buyers to educate them about good buying practices and discourage bad buying habits
  • Exit buying accounts that have failed to change their behaviors or pose a threat to the eBay community

Global Buying Hub Agent

Jul 2012 - Aug 2013
eBay, Inc.
  • Answer emails in a member's native language about a variety of topics in a timely manner
  • Aided eBay in piloting several new buying programs to ensure that they would work on an international level
  • Escalate issues to the appropriate department when a member was unable to call into the correct phone support area

Buyer Protection Appeals Agent

Jan 2011 - Jul 2012
eBay, Inc.
  • Arbitrate the outcome of Buyer Protection cases
  • Appeal cases when a member disagreed with the original decision on a mistake was previously made
  • Relay tough messages to members who were not able to be covered by the various protection policies that were in place
  • Manage time appropriately between scheduled call time, offline email work , and occasional projects

Inventory Specialist

Nov 2007 - Sep 2010
Best Buy Co., Inc
  • Create store displays for upcoming promotions and releases
  • Return stale inventory that was no longer needed or otherwise didn't sell
  • Receive and catalog new inventory and ensure that it was displayed properly



Computer literacy

  • Extensive computer experience as well as an abundance of experience with Microsoft Office, especially with tracking statistics in Excel.

Data analysis & collection

  • Demonstrated a natural ability to collect and analyze data in order help identify issues and potential solutions.

Adaptability & consistency

  • Fast learner and with the ability to quickly adapt to changes and ensure that performance remains consistent within my duties.


  • Exceptional active listener and communicator through whatever medium is necessary.



2008 - 2009
University of Utah

Completed two semesters.

2004 - 2008
Jordan High School

Graduated with honors with a 3.75 GPA.


Available upon request