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Work experience

Aug 2015Present

Legal Assitant

TennCare - Nashville, TN

Resolve TennCare eligibility appeals.   Implement orders given by Administrative Judges to grant, dismiss, or remand appeals for the appellant and/or the State of Tennessee.  Review documentation to determine eligibility for applicants in all TennCare programs.  

Previous held positions at TennCare:

Managed Care Specialist 1, April 2015 - July 2015

Administrative Assistant 1, December 2014 - March 2015

Nov 2012Nov 2014

Operations Agent

Geek Squad - Clarksville, TN

Converse with customers to determine details of computer problems.  Reassemble machines after making repairs or replacing parts.  Resolve customer service or billing complaints by exchanging merchandise, refunding money, or adjusting bills. 

Jan 2014Apr 2014

External Affairs Intern

Tennessee Department of Environment and Conservation - Nashville, TN

Plan or direct development or communication of informational programs to help bring in more visitors to Tennessee State Parks.  Prepare or edit organizational publications for internal and external audiences, including statewide media contact list, geocaching in state parks, and press releases.

Jan 2013May 2013

Sports Editor

The All-State - Clarksville, TN

Prepare, rewrite, and edit copy to improve readability, or supervise others who do this work.  Verify facts, dates, and statistics, using standard reference sources.  Develop story or content ideas, considering reader or audience appeal.  Plan the contents of publications according to the publication's style, editorial policy, and publishing requirements.  Allocate print space for story text, photos, and illustrations according to space parameters and copy significance.


Aug 2010May 2014

B.S., magna cum laude, in Communications with a concentration in Corporate Communication

Austin Peay State University - Clarksville, TN


Exceptional communications skills in listening, verbal, and written. 

Proficient with MS Office (Word, Excel, PowerPoint, and Access) and Adobe programs (InDesign, Photoshop).

Dependable on flexibility/adaptability within an organizational structure. 

Intermediate interpersonal skills that continue to develop on a daily basis.