Scott Anderson

Education

Education
Feb 2012 - Feb 2012

MCITP Enterprise Server 2008

Acrotrain

Summary

Enjoy the potential for new challenges; my goal is to achieve the opportunity to incorporate my background and technical education into Network/System Administration.

I am a certified MCSA (Microsoft Certified Systems Administrator) and MCITP (Microsoft Certified Information Technology Specialist) Enterprise Security Administrator with networks, which has been exposed to and excelled in high volume, and fast pace repair in multiple sites.

Awards

MRWC Volunteer of the Year – 2010

TECHNICAL EXPERTISE

               Platforms:  Windows 2000 Advanced Server, Windows 2003/ 2008 R2 Server, SBS 2011, Novell, and Linux (Kubuntu, Ubuntu),Windows 95/98/Me/NT/2K/XP/Vista/7/8, MSDOS, Macintosh OS 9.

             Networking: TCP/IP, VPN, Wi-Fi, Active Directory, and Data Servers

              Tools/Applications: Microsoft Remote Desktop/ Assistant, VMware Workstation, Citrix XenApp, Remote Desktop Connection, Oracle Applications, Microsoft Office Suite 95, 97, XP, 2000,2003, 2007, 2010, Norton Antivirus, Norton Ghost, McAfee Antivirus, Partition Magic, GCC Database, Internet Explorer, and Firefox.

               Hardware: Cisco Wireless, Linksys enterprise level switches and routers, EMC, Ethernet, Network and Desktop Knowledge, Dell, IBM, and HP Laptops/ Desktops, multiple Printers, Scanners, Wyse Terminals, PDAs, and Digital Cameras.

              Upgrades: CD-ROMs, Motherboards, Power Supplies, Processors, PCI Cards, and Hard drives.

              Other Expertise:

  • Take ownership of issues and resolve them with a sense of urgency.
  • Assist with the setup and configuration of EMC, VMware, and Cisco products.
  • Maintain the Asset management of the IT equipment.
  • Experience with SAN, NAS, and IP networking administration.
  • Removing, adding, and resetting passwords in Active Directory.
  • Install and maintain hardware, also installed and maintained Windows OS for Desktops as well as Servers.
  • Experience with SAN, NAS, and IP networking administration.

Work History

Work History
2012 - 2012

Help Desk /Field Services Engineer

IT4 Inc.

                Responsible for providing remote help desk support as well as onsite support for clients.  Possess strong troubleshooting and diagnostic skills, also familiar with network and infrastructure components as well as basic systems administration, and have strong customer service skills. On call monthly rotation for after hours, holiday, and weekend support.

2011 - 2011

Desktop Level Two for the Northeast Division

Kleinfelder/ S E A

                  Responsibilities involve working independently or integrating into an existing team and assisting with the daily operations.

Duties included virus and spam control, desktop support, remote access, email, wireless, and field support.

Complete hardware support, PC and laptop diagnosing and repair, printer installs, Peripheral and component level diagnosing and repair.

2010 - 2010

System and Desktop Administrator

Merrimack River Watershed Council

                Duties include working independently and assisting with the daily operations of a non-for-profit business. Duties include virus and spam control, desktop support, Server support, remote access, and email. Complete hardware support, PC, laptop, server diagnosing and repair, printer installs, Peripheral and component level diagnosing and repair, completing server back-ups, and working with 3rd party software vendors for more complex issues.

2008 - 2009

Midwest Level 2 Desktop Support

ExxonMobil

                Assignments involve working independently or integrating into an existing team and assisting with the daily operations. Duties include virus and spam control, desktop support, remote access, email, wireless, and field support. Complete hardware support, PC and laptop diagnosing and repair, printer installs, Peripheral and component level diagnosing and repair.