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I am someone that is very energetic and social, that brings enthusiasm to everything I do. Creating sustainable relationships that benefit both companies and consumers is something I do naturally and enjoy. Long story short, I build relationships that last. I want to combine this, along with my energy and passion, in an operational position to help reinforce and enhance relationships consumers feel towards your brand and your organization.

Work experience

Server/Bartender/Asst Manager

Red Robin Restaurants

Server, bartender, shift manager.  Working with Red Robin taught me everything about customer service and working in a team atmosphere, in a fast paced, energetic environment.  From a daily routine, I managed all daily operations of the restaurant to create a fun, safe and profitable environment.  We as a team ensured customer satisfaction with their dining experience through wait staff, food quality and surrounding environment.  Planned and established work schedules, assignments and production sequences to meet production goals.

Elementary Educator

Cherry Creek School District

Teacher in a fourth grade classroom.  I was fortunate to be placed on a team with the Teacher of the Year for 1998.  This job taught me the value of working on a team for a greater good that touched both the parent and community, at a diverse, national award-winning “Blue Ribbon” school. 

  • Established benchmarks for students and worked to achieve those standards throughout the academic year.  As a result, my classroom achieved over a 75% pass rate on the Colorado State Assessment Program for 1999.

Account Manager

Raindance Communications

Account management/project manager/sales support, acting as point of contact and liaison between clients, technical support team, and sales executives.  Because of my strong interdepartmental relationships and strong customer focus, I was primarily responsible for strategic accounts, such as Oracle, Qwest, and Pepsi. 

  • Initially began at the Help Desk, which taught me quickly the finer points of customer service. 
  • Was promoted to Account Manager where I formed positive relationships with our customers.  Working with our resellers as well as strategic accounts stressed the importance of reliable technology while helping to make their particular brand or image shine in the foreground.

Sales Engineer


eCollege is the leading provider of an eLearning solution to the post-secondary and K-12 education market.  During my time with eCollege, I was responsible for demonstrating eCollege’s product solutions for full distance online learning, in addition to acting as the product expert supporting Regional Directors for both divisions.  I helped our Sales team by acting as the product expert, demonstrating the web-based product either through live presentations or responding to RFPs. 

  • To help spread knowledge to our remote sales team, I helped to organize weekly “Lunch & Learns” with industry-leading speakers or internal product experts.  As a result, sales for 2005 were up 20%.
  • During the launch of the newest platform, I collaborated with the Product Development Team to ensure that the online educator’s perspective was represented and understood.  The outcome was a release that was much easier to navigate and more intuitive than previous versions.
Sep 2006Present

Sr. Franchise Consultant


RE/MAX LLC provides franchise support services and access to real estate continuing education to RE/MAX franchises.  I helped my clients to solve problems and help their businesses become as successful as they wanted it to be.  A typical day involved but was not limited to, assisting with the recruitment and retention of real estate agents, quality control of the brand, and financial and profitability management. 

  • In 2007, 2008, and 2009, I would work closely with franchise owners to reduce their overhead and increase revenue.  For example, one owner in particular had an office of 30,000 square feet.  We convinced him to sublease 3/4 of the building.  He realized his first profit six months later.
  • When recruiting was down in 2008, I created an 8 week recruiting "boot camp" that resulted in 66 new hires within 8 weeks