Scott Rehn


                 Thirty plus years of experience including supervision of staff and 3rdparty vendors at O&M Operation’s site. Handling customer/vendor calls, complaints and invoicing. Managing an office environment including shipping and receiving responsibilities. Installation and commissioning of specialized hardware and software, trouble-shooting of complex building automation systems in new and existing systems. Customer and employee training. Writing of process and procedures.

Work History

Work History
Sep 2010 - Apr 2011

Senior Technician, Engineering Mgr

Carrier Corporation

·Hired full time from Manpower. Performed all duties listed plus reconciling of open and delinquent accounts. Writing of SOW and reviewing of contracts.

May 2010 - Sep 2010

Service Coordinator/Planner

Manpower, Inc (working for Carrier Corp)

·Handling of phone calls for customers, vendors, suppliers. Preparing payroll for field personnel. Ordering of parts, handling shipping & receiving duties. Handling invoicing and collections. Assisting others in office and field personnel as needed. Preparing and submitting POs for 3rd party vendors. Performed monthly/quarterly safety activities. Scheduling of field personnel. Buying supplies for office and field, as needed.

Aug 2008 - Feb 2009

Area Operations Manager

Johnson Controls, Inc

·In addition to the duties listed below, was also in charge of several other plants located in Wisconsin, Illinois, Missouri, and California

·Training of Site Supervisors, reviewing of scopes of work for the different facilities

May 2007 - Aug 2008

O&M Site Supervisor

·Responsible to hiring, training and scheduling of staff for O&M facility

·Reviewing and issuing PO’s and contracts to vendors

·Responsible for monitoring and maintaining mechanical systems. Including work preformed by 3rd party vendors

·Communicating with client and other facility occupants

·Coordinating the use of Maximo with multiple sites

·Reviewing of work preformed by all contractors associated with facility

·Other activities include weekly payroll, safety training, reviewing contracts, purchasing of materials and supplies

Jan 2000 - May 2007

Senior Engineer

·Handling of calls from customers/contractors requesting accounts be deactivated for time for site testing, repairs, commissioning, etc

·Setup of new Metasys and MSEA accounts for online monitoring

·Setup of process and procedures for remote operations of a Central Utilities Complex.

·Entering and completing Maximo work orders.

·Technical support/backup for ASG Pegasys security systems

·Team Leader for Retail Remote operations

·Supervised daily operations of 15-20 people, including involvement with billing, mentoring and training of team members, and setup of computers. Handling of calls, comments, and complaints from customers. Dispatching of truck based services.

·Assisted in consolidation of operations from Columbus, OH to Milwaukee, WI.

·Writing of process and procedures including handling of security, call handling, billing, parts ordering and repairs, service ticketing generation. Also startup process for new accounts.

Jan 1989 - Jan 2000

Systems Application Engineer

·Installation, commissioning of Metasys Building Automation systems.

·Assisted in sales and engineering of new systems.

·Training and mentoring of new employees.

·Training of customers.

·Field training of other employees

·Database generation and programming of Application Specific Controllers.

·Database generation of Metasys systems and GPL programming.


May 2007

Diploma in Business Managent

Stratford Career Institute
Jul 1977 - Oct 1978

Diploma in Electronics

DeVry Institute of Technology