Work History

Work History
Jun 2008 - Present

Project Management Consultant

JEVCO Insurance Company
  • Responsible for the planning, direction and coordination of activity required to effectively manage multiple projects;
  • Analyzing and improving upon project proposals, to ensure management expectations are met and a successful outcome is achieved;
  • Goals, time-frames, funding limitations, staffing requirements and allocation of resources are addressed before project execution; 
  • Overseeing direction and coordination of project personnel, actively participating in the establishment of standards and procedures required for reporting and documentation, ensuring quality assurance, as well as reviewing status reports and modifying schedules and plans as required. 

Most recent projects:

Project Manager for "Paperless Claims Operation":

  • Planned and executed the transition of a paper-based claims operation in Ontario, Alberta and Québec, into a paperless electronic environment;
  • Leadership role with a cross-functional team of 15 people;
  • Paperless operation efficiencies have reduced costs, administration, and low value tasks for a claims operation of 185 staff.

Project Manager for "Guidewire ClaimCenter Implementation":

  • Created original business plan, selected vendor and led agile project to a successful result;
  • Leadership role with a cross-functional core team of 17 people;
  • ClaimCenter was deployed successfully in all three claims branches 6 months ahead of schedule and within budget (see LinkedIn profile for recommendations from the project including the sponsor here)
  • The project is realising operational cost savings of over $2 million per year for Jevco insurance.
Oct 2005 - Jun 2008

Special Projects Consultant

JEVCO Insurance Company

Worked on many projects of varying complexity as a special projects consultant one of which is highlighted below:

Leadership Role with the "Vendor Dispatch Project":

  • Planned and developed a medium-sized .NET application, to automate the assignmentof claims to specific vendors, such as legal services, independent adjusters and investigation services;
  • Leadership role with a cross-functional core team of 10 people;
  • Produced the application successfully within time, scope and budgetary constraints.
Mar 2004 - Oct 2005

Claims Adjuster

Mar 2003 - Mar 2004

Claims Adjuster

May 2001 - Dec 2002

Project Management Consultant

Worked on several projects of varying complexity as a project manager one of which is highlighted below:

Project Manager for the "Site RegistrationTM Project":

  • This application was designed and built for the Shell global Intranet, which served as the only portal through which Intranet sites could be added for the whole organization;
  • Led a group of 8 developers in the execution phase of project;
  • Produced Functional Requirements documentation;
  • Executed and implemented the project successfully within the time, scope and budgetary constraints.
Dec 1998 - May 2001

Software Developer Consultant

Cubit

Developer within the "Content Archive Project":

  • Developed, within a team, the Intranet archiving system for the Telegraaf newspaper;
  • All development was undertaken in J2EE (JSP pages, servlets, beans and applets), with an Oracle database back-end;
  • Executed the project successfully within the time, scope and budgetary constraints.

Leadership Role with the "IBSTM (Integrated Business System) Configuration Project":

  • This software is primarily a customer care billing system utilized by Telco and TV companies;
  • Led the programming of the configuration section of IBS, for Mindport, a Dutch IT company;
  • Responsible for team of 10 developers in execution phase of project;
  • Produced documents for project such as Solution Workflows and GUI's, Functional Requirements & Communications;
  • Executed the project successfully within the time, scope and budgetary constraints.

Education

Education
Sep 1997 - Sep 1998

MSc Computer Science

Sheffield Hallam University
Sep 1992 - Jun 1995

BSc (Hons) Psychology

Manchester Metropolitan University
Sep 1989 - Jun 1991

BTEC Business & Finance Diploma

York College of Arts & Technology

Skills

Skills

Insurance Property & Casualty

Software Development

Business Analysis

Project Management

Summary

  • Over 12 years project experience in roles with increasing responsibility including Project Manager, Special Projects Consultant, Software Developer and Subject Matter Expert;
  • Certified as Project Management Professional (PMP), Certified Agile Project Management Professional (Cert.APM) & Certified Associate in Project Management (CAPM);
  • Results oriented individual with an ability to work in a fast-paced environment, prioritizing and managing multiple projects and responsibilities with high change and high complexity;
  • Excellent written and oral communication skills with an ability to collaborate and influence others at all levels.

Professional Development

  • Project Management Professional (PMP) designation;
  • Certified Agile Project Management Professional (Cert.APM) designation;
  • Certified Associate in Project Management (CAPM) designation;
  • Project Management Certificate (PMP Accredited);
  • Microsoft Certified Visual Basic Developer;
  • Sun Certified Java Developer;
  • OOAD Java Object Oriented Methodology.