Work History

Work History
Dec 2010 - Jan 2015



Work-Wies. Brentwood, NH Owner Service small businesses with network design, implementation and monitoring. Sell and deploy workstations and servers. Maintained and updated company websites. Present systems solution plan to perspective clients. Manage purchasing for systems and parts. Provide reseller services to companies in need of diverse solutions. Provided follow up with customers to ensure a high level of satisfaction.

Jan 2004 - Dec 2010

Information Technology Manager


Lawrence, MA Information Technology Manager

Apr 2000 - Jan 2004

Information Technology Technician


Information Technology Technician Administered office computer network system, including installations, adding new clients, general troubleshooting, and maintenance Researched and recommended software and hardware upgrades for a growing office Implemented Web Design & Development projects for small businesses

Sep 1996 - Apr 2000


Wiesman Associates

Brentwood, NH Owner Developed a successful computer hardware business Administered to the needs of client's computer network system including installations, general troubleshooting and maintenance Make recommendations and purchase and sell computer equipment for the company's needs Build, repair and upgrade computers Maintain computer networks for proper functioning


Jan 2009 - Jan 2013

Granite State College Portsmouth



Network Management

Train staff Provide technical support Support staff queries Monitor system use Set up user accounts Manage back-up

IT Management

Speaking to your management team/clients to find out what they want Advise clients objectively on where IT might make a difference to the business Planning the stages of the project and how each affects the business Co-ordinating the project team Agreeing costs, timescales and standards to be met and monitoring these through the project Adjusting the plans where needed Making sure there is a smooth change over from the old system to the new one Keeping management and clients updated on progress Evaluation of each project stage and once completed

IT Technician

•Installing hardware and software systems •Maintaining or repairing equipment •Troubleshooting a variety of computer issues •Setting up computer security measures •Configuring computer networks •Offering technical support on-site or via phone or email

Computer Experience

•Windows 98, 2000, XP, Vista, Windows 7 •GFI Mail Essentials •Windows 2000-2008 Server •Hardware Troubleshooting Expert •TCP/IP •Microsoft Exchange 2000-2007 •Router configuration (Linksys, Netgear, Watchguard) •Windows Server Update Services •Microsoft Internet Information Systems 6.0 •Group Policy •DNS •Kaspersky Corporate Anti Virus •Familiarity with Apache, PHP, HTML, and Perl •ADSI Edit •GFI Mail Security •Windows Powershell •Active Directory •Experience with Novell 5 Trouble ticketing systems (Kaseya, Spiceworks, Track-It, Zendesk) •Remote management using VNC, RDP, and Active X products


• Planned and implemented more efficient processes of daily company tasks • Responsibly trained staff members of a long-standing financial business • Assisted in resolving personnel issues while implementing new agency practices in regards to technical applications • Created cost effective disaster recovery and offsite backup system • Effectively evaluated performance of employees and skillfully communicated feedback to employees and supervisors in both positive and difficult circumstances • Developed a successful computer technician and consulting service business which showed a growth of 10% to 30% per year over a five year period  Researched and recommended software and hardware upgrades for a growing office  Remotely managed small business networks using different products pertaining to the respective companies needs


 Microsoft Partner  CompTIA Network+ Certification