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Education

2017Present

Masters Degree in Human Resources

Penn State University

University Park, PA  (online)

20062008

Bachelor of Science in Social Sciences

Troy University   2006-2008

Troy, AL

Work experience

Sept 2017Present

Account Manager

United Auto Recovery--Collierville, TN
  • Employ the use of Equifax, Lexis Nexis, and social media to determine most likely location of vehicle up for repossession
  • Negotiate recovery fees with repossession agents to ensure the most cost efficient recovery
  • Enter and update information for each assignment my database zone
  • Coordinate with repossession agent via telephone and email during the repossession process

 

 

May 2017Aug 2017

Center Consultant

FedEx Office--Memphis, TN
  • Developed highly empathetic client relationships
  • Managed ink, paper, shipping, and printer supply inventory
  • Performed closing duties, including balancing cash drawers and checking all equipment for proper functioning
  • Maintained store organization by supplying and returning merchandise to designated areas
  • Packaged customer merchandise for shipment

 

 

Mar 2012Oct 2015

Soldier/Intelligence Analyst/Cost Analyst

United States Army --FT. Riley, KS
  • Screened and analyzed all-source intelligence information, including counterintelligence, and political/regional analysis
  • Assessed the significance and reliability of incoming information with current intelligence
  • Disseminated warning and threat analysis and briefed senior command on actionable intelligence contingencies via PowerPoint presentations
  • Maintained  day-to-day execution and management of the Government Travel Charge Card program (Approximately 500 cards)
  • Scheduled cost efficient  air, lodging, and rental car reservations for Soldiers traveling to schools

  • Investigated travel receipts and expenditures to reduce waste and fraud

  • Managed security clearances for approximately 500 military personnel

  • Interviewed subjects to resolve security clearance issues
  • Briefed commanders on most appropriate courses of action with regards to mission planning
Sep 2006May 2009

Correctional Officer 

Levy County Sheriff's Office--Bronson, FL
  • Controlled dorms containing between 15 and 30 inmates
  • Maintained daily key logs identifying and controlling 45 facility keys as well as daily traffic logs identifying all incoming and out going persons, employees and visitors
  • Efficiently handled daily operations of facility via radio communications and video monitors
Jul 1998Sep 2006

Correctional Officer 

Lancaster Correctional Institution--Trenton, FL
  • Administered and controlled dormitories containing between 37-62 inmates
  • Directed and supervised over 30 inmates in food service department, ensuring meals are prepared for over 800 inmates, in a timely manner
  • Served as complex supervisor overseeing five dormitory officers and 185 inmates
Feb 1997Jul 1998

Correctional Officer 

Dixie County Sheriff's Office--Cross City, FL
  • Regularly served as shift supervisor overseeing seven officers and over 120 inmates
  • Managed assigning of Emergency Medical Services, Sheriff's Department, Cross City Police Officers, and Volunteer Fire Departments to appropriate locations
  • Performed transporting of inmates to court and various outside medical facilities