Nassco, Inc. , New Berlin, WI
Coordinate the operations of three service groups across the organization.
Develop and implement strategies enabling service growth in excess of three hundred percent between 2012 and 2016.
Manage service repair parts for commercial equipment, packaging equipment, and laundry/warewash department. Increased parts turn from 4 to 6.6 between 2012 and 2015. Raised order fill rate from 94 percent to 98 percent during the same period. Managed life-cycle, cycle counts, and inventory controls.
Directly supervise Field Service Technicians, Service Coordinators, and all parts personnel.