I am an IT specialist with experience in building help desk and support teams from the ground up. I have been successful in developing strategies and policies that have resulted in customer satisfaction scores of over 98 %, three years running. I am dedicated to the quality of service provided to customers and pride myself in being a strategic problem solver. I have a management style that motivates staff productivity. I am highly organized and efficient in fast-paced multitasking environments; able to prioritize effectively to ensure timely project completion within a team environment with a positive attitude, effective communication skills and enthusiasm.
- Flagstaff AZ