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Work experience

20142015

Production

Dee Zee Manufacturing

Inspect running boards before assembly, assemble parts manually or by robot, packaging product and prepare for shipping

20082013

Home-Based Internet Sales

Self-Employed

List products for sale on internet sites, such as eBay or Craigslist, international shipping, dispute resolution, refunds, inventory.

2009Present

Customer Service Representative

Talent tree

Took inbound calls from clients potentially affected by a data breach that could have resulted in identity theft. Advised and suggested different courses of action clients could take. Short-term temporary assignment through a staffing agency.

Education

Jan 2004Jan 2009

Business Information Systems

Des Moines Area Community College

Studied computer related courses, programming (including web programming), database, networking, and help desk operations. Microcomputers Specialist Certificate (received May, 2007).

Jan 1988Jan 1992

High School Diploma

Dowling Catholic High School

College preparation and general courses