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Curriculum Vitae

Stephan van de Ven, 31 July 1989

Summary

Positive, energetic and compassionate young man. Ready to connect people, to connect with people and to challenge people. Passionate about culture, language, arts, music and dance. 

Education

Aug 2012Present

Leisure Management (English program) (BBA)

Main competences: Imagineer, Marketeer, Organizer, Manager, and Business Professional. Specialization in Concepting and Events

Jan 2015May 2015

Erasmus Exchange, Management Semester

Completed courses: culture, marketing, management, finance, law and French language.

Jan 2010Feb 2012

International Financial Management (BBA)

Followed courses: cross-cultural analysis, finance, accounting, economics, marketing, management, entrepreneurship, IT, Spanish & English language and physical education

Sep 2006Jan 2010

Marketing Employee, Middle Vocational Education, Diploma

Educated to be an interdependent marketing employee. Competency based education

Sep 2001June 2006

Middle - Highschool, diploma

Exam subjects: Math, Physics, Economics and Dutch, German and English language

Skills

Languages: English, Dutch, French, German

NL - Native
EN - C2 proficiency
FR - B1 proficiency
DE - A2 proficiency

MS Office

Advanced MS Office skills, Word, Access, Excel, Outlook, One Note and PowerPoint.

Training events participated

Trainers' Forum by Trainers' Forum, Wroclaw (Poland), January 2016, 3 days, development of trainers, see website

Choice training by Synergy Bulgaria, Ravnogor (Bulgaria), September 2016, 5 days, personal development, see website

Eduk8 Forward by ESN, Batumi (Georgia), August 2016, 9 days,
advanced training for trainers, see website

Event Wise Training by Synergy Bulgaria, Ravnogor (Bulgaria), June 2016, 10 days,   personal development, see website

Eduk8 Starter by ESN, Timisoara (Romania), February 2016, 7 days,
Training for trainers, see website   

Work History

Jul 2016Present

Trainer

As trainer I facilitate workshops for youth in the Netherlands. This to help youth discover their strenghts, honing a variety of skills as well as preparing them for their future work life.

Dec 2015present

International volunteer, various functions

As volunteer on all levels I am part of an intercultural team working together to achieve the goals set by the committee chairs and team coordinators. As a trainer I facilitate learning for the volunteers of ESN on local, national and international level. As national training coordinator I organize learning events or moments that can benefit the national and local level of ESN the Netherlands. 

Jan 2016Present

Senior Captain, local tour manager

Welcoming clients, bring them to accomodation, sales of bar crawls, manage registration and verification of clients, guide bar crawl tour, delegate task to junior staff, and guidance where necessary, also in case of emergencies. 

Aug 2015Jul 2016

Local president, volunteer

End responsible for all things concerning ESN Diemen. Event organization, pick-up day, introduction, trips, get-togethers, dinners, and excursions. Attend meetings for ESN Diemen with other presidents, national platform meetings and on international level.

May 2015Aug 2015

Tour coordinator

Check-in clients for tours, different meeting points in Paris, bring clients to the right destination to start their tour, provide clients and guides with audio equipment and tickets, solve problems as they come, communicate with service desk, and handle administration after tour.

Aug 2014Dec 2014

Tourism product specialist, Traineeship

Preparing monthly tour analyses concerning customer feedback, translating into presentable information for management and sales team, competitor analyses, desk research for new tours, tour/guide evaluation (after joining tours), co-creating new competency model for guides, cold calls/email communication with potential new guides.

Apr 2012Jun 2014

Co-assistant head steward

Managing the third floor of the main entrance and 8 employees, four hundred unique visitors during event, check with area managers of their planning, plan, brief and debrief employees accordingly, assist where necessary, assess possible threats and necessity for actions. In other words: providing service, safety, and security.

Aug 2011Aug 2011

Sports instructor

Supervising and guiding students during their introduction camp in the Ardennes, through organizing games for groups to become acquainted and getting to know one and another.

Jun 2010Aug 2010

Organizer of Kersvers student introduction

Contact student associations to ask them to participate in the festival and party, scout for volunteers and design a shift schedule, taking care-off the welfare of volunteers during the event

Apr 2007Jan 2010

Employee Marketing, internships

Organize promotional activities, lead promotion projects, administrative tasks, giving presentations to a variety of employees, organize fair stand, host during events/congresses in-house as well as external locations, helping clients via email or phone, distribution of mailings, organizing administration for meetings and training.

1998Jun 2014

Employee in the hospitality sector, sales and administration, paperboy and mailman

Started as a paperboy in 1998, to become a mailman in 2005. Then moved to different sector in hospitality, as a host/waiter, and in sales and administration, customer care and closing shop and daily administration.