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Summary

Positive, energetic and compassionate young man. Ready to connect with people, to connect people together and to challenge people. Passionate about cultures, languages, arts, music and dance. 

Education

Sep 2018August 2020

Master 1, Intercultural Management (English-taught program) (MA)

Main subjects: intercultural communication (in the workplace), international management, languages and cultures (FR, EN, FI), business skills, international project management, research methodology and careers, project and career development

Sep 2012Aug 2018

Leisure Management (English-taught program) (BA)

Core competences: imagineer, marketeer, organizer, manager, and business professional. specialization in concepting and events

Jan 2015May 2015

Erasmus Exchange Semester (English-taught program)

Completed subjects: culture, marketing, management, finance, law and French language.

Jan 2010Feb 2012

International Financial Management (English-taught program) (BBA)

Main subjects: cross-cultural analysis, finance, accounting, economics, marketing, management, entrepreneurship, IT, Spanish & English language and physical education

Sep 2006Jan 2010

Marketing Employee, Middle Vocational Education, Diploma

Educated to be an interdependent marketing employee. Competency based education

Sep 2001June 2006

Middle - Highschool, Diploma

Exam subjects: maths, physics, economics and Dutch, German and English language

Skills

Languages: English, Dutch, French, German, Italian

NL - Native
EN - C2 proficiency
FR - B1 proficiency
IT - A2 proficiency
DE - A2 proficiency

Other skills

Advanced MS Office skills, Advanced Google Office, Windows, Android OS. 

Training events attended

Restart Training  by Olde Vechte Foundation, Ommen (Netherlands), July 2018, 7 days, professional development course, see link

Practicing Coaching Training by Olde Vechte Foundation, Ommen (Netherlands), March 2018, 7 days, professional development course, see website

Embracing Diversity by Norwegian National AgencyOslo (Norway), April 2017, 4 days, diversity management training course, see website

Trainers' Forum by Trainers' Forum, Wroclaw (Poland), January 2016, 3 days, development of trainers, see website

Choice training by Synergy Bulgaria, Ravnogor (Bulgaria), September 2016, 5 days, personal development, see website

Eduk8 Forward by ESN Eduk8,  Batumi (Georgia), August 2016, 9 days, advanced training for trainers, see website

Event Wise Training by Synergy Bulgaria, Ravnogor (Bulgaria), June 2016, 10 days,   personal development, see website

Eduk8 Starter by ESN Eduk8, Timisoara (Romania), February 2016, 7 days, training for trainers, see website   

Work and volunteering experience

Mar 2017Present

Professional Freelancer

Providing services as Trainer, Coach, Facilitator, Event Manager and Barista.

Aug 2015Present

International volunteer, various functions

As a volunteer on all levels I am part of an intercultural team working together to achieve the goals set by the committee chairs and team coordinators. As a Trainer I am facilitating learning for the volunteers of ESN on local, national and international level. As a Committee member I was working together with an intercultural team to achieve the goals set by the committee chairs. Finally, as a former President I was representing the face and voice of the section for the incoming exchange students and for the section on the national level. Organizing events and managing the board were common tasks during this period. 

Mar 2017August 2018

Instructor, rescuer, customer service, (cooking) coach

Providing services to guests from 7 years and older. For example, giving instructions, supporting and guiding. Executing maintenance and administrative tasks, taking calls and answering emails. Coaching employees with social needs (and managing kitchen). 

Jul 2016August 2018

Trainer

Facilitating workshops and meetings for young people in the Netherlands. Helping young people discover their strengths, honing a variety of skills, preparing them for their future work-life as well as facilitating meetings and discussions on topics like mental vulnerability. 

Jan 2016July 2018

Senior Captain, local tour manager

Welcoming clients, bringing them to accomodation, selling tickets for bar crawls, managing registration and verifying of clients, guiding bar crawl tour, delegating tasks to junior staff, and guiding where necessary, also in case of emergencies. 

May 2015Aug 2015

Tour coordinator

Checking-in clients for tours at different meeting points in Paris, bringing clients to the right destination to start their tour, providing clients and guides with audio equipment and tickets, solving problems as they come, communicating with service desk, and handling administration after the tour.

Aug 2014Dec 2014

Tourism product specialist, Traineeship

Preparing monthly tour analyses concerning customer feedback, translating into presentable information for management and sales team, completing competitor analyses and desk research for new tours, evaluating tours and guides, co-creating a new competency model for guides, cold calls/email communication with potential new guides.

Oct 2013Jan 2018

From All-round Sales Employee to Team Manager to Assistant Manager

Monster Sale for McGregor Fashion Group. Starting as an all-round sales employee. Moving up to team manager organizing the warehouse during the event and manage teams. Ending up managing preparations before events, staff planning, customer contact, sales, administrative tasks and registry work.

Apr 2012Jun 2014

Co-assistant head steward

Managing the third floor of the main entrance and 8 employees, four hundred unique visitors during events and thousands passing through, checking with area managers and their planning, briefing and debriefing employees accordingly, assisting, assessing possible threats and necessity for actions. In other words: providing service, safety, and security.

Apr 2007Jan 2010

Employee Marketing, internships

Organizing promotional activities, leading promotion projects, administrative tasks, giving presentations to a variety of employees, organizing fair stands, hosting during events/congresses in-house as well as external locations, helping clients via email or phone, distributing of mailings, organizing administration for meetings and training.

1998Jun 2014

Employee in the hospitality sector, sales and administration, paperboy and mailman

Started as a paperboy in 1998, to become a mailman in 2005. Then moved to a different sector in hospitality, as a host/waiter, and in sales and administration, customer care and closing shop and daily administration.