Shelby Barnes

Shelby Barnes

Education

Education

Skills

Skills

Typing Speed

65 WPM

Microsoft Office

Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

Work History

Work History
Oct 2007 - Jun 2008

Contracting, Licensing, and Technology Coordinator

The Effner Financial Group
  • Fingerprinted and initiated background checks on all new hires
  • Guided new agents through the contracting process by facilitating the completion of all required paperwork and achievement of proper state licensure
  • Obtained, input, and processed the necessary paperwork for contract changes and terminations
  • Created sign-on IDs and email accounts for all new hires
  • Troubleshot sign-on issues and either performed recoveries or directed users to network support
  • Coordinated installation of new software packages and kept general office computers up to date
  • Provided backup for reception and application input
May 2007 - Oct 2007

Office Administrator

The Effner Financial Group
  • Provided administrative support for multiple sales representatives
  • Drafted correspondence from transcribed case notes
  • Updated prospect and client information in database software
  • Coordinated policy delivery and followed through on post-approval issues
  • Kept representative websites updated
  • Generated monthly sales reports and tracked progress towards individual and company goals
  • Utilized internet research to generate feed lists for prospecting appointments
Sep 2006 - Apr 2007

Office Assistant

Wheaton College Media Resources
  • Assisted customers with reserving media equipment for class projects and on-campus events
  • Maintained records of reservations, checkouts, and returns using web-based software
  • Prepared equipment orders for delivery or pickup, including testing of equipment
  • Addressed customer concerns over the phone and in person
Jun 2003 - Jul 2003

Administrative Assistant

Jobmaster Incorporated
  • Managed daily shipments of product to customers
  • Created, mailed, and filed invoices then
  • Took in payments and organized bank deposits
  • Initiated credit checks for first-time customers
Jun 2002 - Aug 2002

Administrative Assistant

Jobmaster Incorporated
  • Managed daily shipments of product to customers
  • Created, mailed, and filed invoices
  • Took in payments and organized bank deposits
  • Initiated credit checks for first-time customers

Interest

I enjoy reading historical fiction, playing the piano, and baking.

Certifications

Certifications
Apr 2009 - Present

BLS for Healthcare Providers

Rocky Mountain CPR
Sep 2007 - Sep 2009

Illinois Life and Health Producer

Illinois Department of Insurance