Susan Bankhead

Susan Bankhead

Skills

Skills

Staff Development

Part of leadership is to assess staff needs and provide opportunities for growth. One opportunity I have had is participating with the clinical ladder program as the administrative representative. In this role, I had the opportunity to collaborate with clinical ladder representatives during the collective bargaining sessions. Through collaboration and shared goals we successfully competed new clinical ladder program which was adopted through the bargaining process. Recently, the clinical ladder RNs organized and presented the first nursing grand rounds for the organization which was supported by the nursing body and are in the process of developing the second presentation. 

Quality improvement

Examples of quality improvement projects I have lead and participated in include PICU skin care, CLABSI prevention, and discharge planning. My format preference is to combine champions and stakeholders to identify the common goal and develop solutions and actions from the bedside perspective. I participated with the Hawaii on the CUSP program partnership with John Hopkins, and presented our program and results,

Team Collaboration

My experiences of  team collaboration exists from unit to multidisciplinary teams. Multidisciplinary team I have lead include CLABSI prevention, Rapid Response Team development, Pediatric Burn Care, PICU evidence-based, and PICU Standard of Excellence. Each team has had unique challenges which we have addressed and lead to successful outcomes.  

Evidence based practice implementation

I have grown in evidence-based practice (EBP) by my participation with the Hawaii State Center of Nursing EBP faculty member. Through the center I have coached EBP teams, prepared and given presentations, and participate with a national organization promoting EBP. I support EBP as an avenue for quality improvement and work at the organization EBP team to format and present workshops for manager and bedside nurses.  

Pediatric Critical Care

Expereinced in Neonatal and Pediatirc critical care including transport

Professional Progression

Work History

Work History
2009 - Present

Clinical Service Line Manager-PICU

Kpaiolani Medical Center for Women & Children

  • Responsibilities include-24/7 department management, including physician partnership, quality improvement initiatives, employee engagement [increased PICU employee engagement score from 3.56 to 4.14 Gallup Survey], patient satisfaction, safe working and patient care environment, with multidisciplinary collaboration for region referral PICU. Budget responsibilities include developing and maintaining unit specific budget with capitol planning and implementing “run rate” budget, current 27.1 FTE’s.

Interim Manager at facility request:

Pediatric Transport, ECMO- 2011, General Pediatric Service Line, Trauma Program Manager-2012

1990 - 2009

Nurse Manager: PICU, CHOPS. PACU, Float Pool

T. C. Thompson Children's Hospital @ Erlanger

àResponsibilities include-24/7 department management, multidisciplinary communications, CQI projects, strategic planning, community resource for referring facilities, maintaining productivity and patient satisfaction at 95% or greater. Marketing, including physician and community efforts for all departments. Children’s Outpatient Surgery (CHOPS) and PACU over 7000 cases/yr, developed fast tracking program for PACU discharge.For PICU developed and conducted data for pediatric intermediate care to increase 8 to 14 beds, combined 48.6 FTE’s. Budget responsibilities included: developing and maintaining unit specific budgets with capitol planning for all departments planning and implementing yearly “zero based” budgets.

1989 - 1990

Medical Surgical Nurse Manager

Humana Hopsital- East Ridge

à- Responsibilities included: 24/7 department management in the areas of staffing, productivity, and quality assurance

1984 - 1990

House Supervisor

Humana Hopsital-Clinch Valley Richlands

àResponsibilities included: Staffing and patient care for a 200 bed facility, assignment of new admissions, and communication with physicians, staff, and administration. Labor and Delivery Staff RN care of laboring, high risk, andpreterm mothers,special care nursery, recovery, and postpartum

Education

Education
Aug 2011 - Aug 2013

DNP

University of Alabama
2006 - 2008

Masters of Science Nursing

Walden University
2003 - 2005

Bachelor's of Science

Jacksonville University
2004 - 2005

Associate of Arts

Saint Leo University
1981 - 1984

Associate of Science

Kettering College of Medical Arts

Certifications

Certifications

TNCC

CEN

Certified Nurse Manager Leader

AONE/AACN

Pediatric Critical Care Registered Nurse

AACN

Pediatric Life support

American Heart Association

Basic Life Support

American heart Association