I have a full understanding of Handling all the phone calls , Making international calls , handling Fax & Emails & Safe Deposit box system and As Information Center with all The Operator System Reports.
Ocean View Reservation 8 Months
Rihana Resort Hotel
Having knowledge of entire Reservation Procedure according to International Hotel manual system, Responsible for Hotel and Local Reservations and Reservation - Links to Best Western World Wide , Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager , Review reservation booked daily , Review arrival report daily , Responsible for preparation of occupancy forecast , Responsible for implementation of policies and procedures , recording Company/Travel Agent Rates both in system and correspondence file , Ensure special handling of repeats guest and very VIP guest , Review room blocking for Long Stay. Suites and special group request .
Hotels Marketing& Sales Manager 2 Years
Blue River Company
Responsible for maximizing a hotel's revenues by developing programs to increase occupancy and make profitable use of its accommodation, meeting and leisure facilities , Maintain awareness of the factors that influence the hotel industry and gain a deep understanding of the needs and attitudes of a hotel’s customers , Responsible for coordinating marketing and promotional activities to meet customer needs, working closely with other hotel staff to ensure customers are satisfied with the facilities and their time there .
Handling all bookings Online ( Booking.com –Agoda.com –Moteel.com –Expedia ) As Admin for the web site
Dealing with Other Travel Agency (Al Tayeer –Al Foursan – STC ……Many international companies .
Making yearly contract for corporate Rate for another companies .