• Egypt/ Married
  • 009660508391036
  • popsaso12@yahoo.com
Sayed  Hassanin

Sayed Hassanin

Marketing Manager

Text Section

  • Dear Mr.
  • I am writing to apply for your Company As requested, I am enclosing a completed job application, my certification, my resume and references.
    Currently I am Marketing Manager For Merfal Hotel Suites in Riyadh .
    With a degree in License of Art From Cairo University – Department of History, I have a full understanding of the positions ( Front Office –Reservation –Guest Service agent –Marketing & Sales ) .
    I believe the rest of this letter will illustrate what a great addition I would be to your work force.

Education

Education

first university degree:LICENSE OF ART

 Department : History               University : Cairo ,2007

Work History

Work History

  • I have a full understanding of Booking All Airlines , Handling Excursions Programmer , Drop and pick up the guest and Check in & Check out in the hotels for Arabs and Fournier's .

I have a full understanding of Handling all the phone calls , Making international calls , handling Fax & Emails & Safe Deposit box system and As Information Center with all The Operator System Reports.

Rihana Resort Hotel               Receptionist                            3 years

Steps and Procedure, Following All Bookings
  • Rihana Resort Hotel Receptionist 3 years The Check In & Check Out procedure, Handling Guest Complain, Dealing With Travel Agency, Hotels System, Reservation Online(Booking.com & Agoda.com) Procedures and other channels too, deal with faxes, correspondences checking(VIP's, regular guests, SPG's.), group allocations, and to respond to guest respond on a daily basis, ensure profiles are maintained, merged, and updated on a regular basis to provide accurate Company, Agent, and individual Guest information as directed by the reservations coordinator, Handling the individual reservations, Acing as info center for the guest. Ocean View Reservation 8 Months Having knowledge of entire Reservation Procedure according to International Hotel manual system, Responsible for Hotel and Local Reservations and Reservation-Links to Best Western World Wide, Handling of correspondences, sorted-out letters, telexes, fax, cables which are checked already by Front Office Manager, Review reservation booked daily, Review arrival report daily, Responsible for preparation of occupancy forecast, Responsible for implementation of policies and procedures, recording Company/Travel Agent Rates both in system and correspondence file, Ensure special handling of repeats guest and very VIP guest, Review room blocking for Long Stay. Suites and special group request.

Ocean View                            Reservation                              8 Months

Rihana Resort Hotel


Having knowledge of entire Reservation Procedure according to International Hotel manual system, Responsible for Hotel and Local Reservations and Reservation - Links to Best Western World Wide , Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager , Review reservation booked daily , Review arrival report daily , Responsible for preparation of occupancy forecast , Responsible for implementation of policies and procedures , recording Company/Travel Agent Rates both in system and correspondence file , Ensure special handling of repeats guest and very VIP guest , Review room blocking for Long Stay. Suites and special group request .

Merfal Hotels                         Marketing& Sales Manager                 2 Years

Blue River Company


Responsible for maximizing a hotel's revenues by developing programs to increase occupancy and make profitable use of its accommodation, meeting and leisure facilities , Maintain awareness of the factors that influence the hotel industry and gain a deep understanding of the needs and attitudes of a hotel’s customers , Responsible for coordinating marketing and promotional activities to meet customer needs, working closely with other hotel staff to ensure customers are satisfied with the facilities and their time there .
Handling all bookings Online ( Booking.com –Agoda.com –Moteel.com –Expedia ) As Admin for the web site
Dealing with Other Travel Agency (Al Tayeer –Al Foursan – STC ……Many international companies .
Making yearly contract for corporate Rate for another companies .

Skills

Skills

  • Front Office Skills Course
  • Training of the Trainer Course

    Sales and Marketing Course
  • -I believe the rest of this letter will illustrate what a great addition I would be to your work force.
    Please see my resume for additional information on my experience.
    If there is any other information I can provide you, please contact me anytime via email at popsaso12@yahoo.com or my cell phone ,00960508391036
  • Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity.
    Sincerely,

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