Work History

Work History
Jan 2011 - Present

Program Manager | Head PMO (Technology Services)

Suzlon Energy Ltd

Entrusted as Technical Product Manager for driving, decision making and accountability of multiple projects for one of the flagship product

Adding value as Head PMO (TSG) for Tools, Templates, Resource management, MIS/Dashboard reporting. Refined PMIS by IT systems, streamlining  processes, stage gate methodology, and Project metrics

● Achieved 70% projects delivery on time by SLA/escalation mechanism, measurement and control

● Ensured highest level of Service Delivery to Fleet. 95% non-compliance (NC) resolved as per SLA; achieved customer delight in service and support

● Stabilized Project Office in Technology services group after successful take over from Boston Consulting Group

● Aligned and trained 295 technical resources to understand, accept and follow the design and development process to expedite design delivery

● Achieved cost reduction of $ 20,000 per machine by Value Engineering; placing product as one of the best in cost competitiveness in market

● Conceptualized, customized and led the launch of .NET based online project charter workflow system leading to 50 % time reduction and efficient SLA compliance in approvals

Jan 2008 - Jan 2011

Project Manager | PMO

Tata Interactive System

Worked with Chief Operations Officer for Project Management Office operations, ERP customization and companywide MIS. Responsibility entailed handling the PMO for assessment and review of all projects and Practices.

● Successfully led 15-member project team in designing and implementing a online learning solution for a major investment bank and recognized for professional project delivery and zero % significant defects

● Business Consulting; Drove multiple upgrades and rollouts projects to meet critical business requirements. The innovative customization related to Outsourcing model and revenue/effort planning model assisted in achieving targeted 60% contribution margin

● Instituted Earned Value system for enhanced project reporting resulting in effective work measurement of fixed cost IT projects

● Effectively carried out Business Data analysis to bring out company-wide trends in Revenue generation, Rate realization, Resource utilization, Productivity and Outsourcing cost Benefit.

● Achieved 80% revenue utilization of resources by facilitating and negotiating resource allocations to projects. Developed Service agreement for outsourced resources


Jan 2008 - Aug 2007


NMIMS, Mumbai