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Saurabh Mangal

  • Seattle
  • 2062650241

Senior Technical Product Manager


Senior Technical Product Manager, with 16 years of hands on experience in

  • Bridging the gap between business needs and solutions
  • Designing and Implementing small and big business initiatives for fortune 500 companies
  • Defining data driven road map and executing them for products with 14M$+ annual budget 
  • Building collaborative and empowered environment, cross teams to deliver business value 
  • Hiring , Leading and mentoring senior program manager as well as development teams 
  • Launching and selling new business cases viz. Financial services with Tier 1 wireless operators, generating ~35M$ YoY revenue 
  • Managing programs with P&L of $35M+

Work History

Aug 2015Present

Director - Technical Product Manager

Authorize.Net , subsidy of Visa Inc is pioneer in providing payment gateway and processing solutions to small businesses majorly in US and Canada. Authorize.Net processes ~90M e-commerce transactions total to ~$12B across 440K active merchants on the platform

  • Manage and lead 4 senior Technical Product Managers across locations
  • Lead to concept and designing a chargeback protection service program to our merchants, projected to generate ~2-3M$ revenue monthly
  • Launched a modernized and enhanced featured interface for our partners, protecting 90% of merchant revenue and projecting  8% growth YoY
  • Conceived and owned various Proof of Concepts for new technology lead initiatives like Marketplace, Web-hooks, authentication framework
  • Launched Account Updater program generating  4M$ + revenue Year over Year 
  • Launched Developer API Portal enhancements- python SDK, web hooks integration, auto complete features - resulting in 10k+ growth in our developer community 
  • Launched Fraud prevention and device fingerprinting on Authorize.Net merchant application - detecting 200+ applications being fraudulent in the first month of implementation
  • Launched first ever EMV (Euro-Master-Visa) semi integrated solution required by small businesses 
    • Lead to huge reduction certification cost for our merchants
    • Lead to easy migration to EMV
    • Increase Authorize.Net presence in Card present market by 10%
Apr 2015Aug 2015

Sr. Product Manager

  • Lead the business owner for Trac-Fone account responsible for 50% of revenue for T-Mobile.
  • Lead the business requirements and architecture of the modernized wholesale billing platform for T-Mobile , projected to reduce operational cost by ~15M$ YoY
  • Implemented various new initiatives for Trac-Fone account delivering growth for their customer base indirectly
Jun 2010May 2015

Director of Solutions and Product Management

Amdocs Inc

Product : Enterprise Payment Platform & Amdocs Mobile Payments Platform: Mobile, web based multi-channel payment processing platform enabling telecom subscribers to make service payments electronically

  • Successfully Initiated and Managed development of these product lines, with an annual budget of $8M, for two major Tier 1 Telco’s in USA, leading to revenue of $35M over 3 years
  • Exceptional results at the end of one year from implementation. Used metrics to measure effectiveness after release –
    • 50% increase in the payments; Increase in the Wallet Adoption by 10%
    • Reduction of the Chargeback ratio from 0.8% to 0.2%; Reduced CRM care calls by 10%
    • The solution scales to support 22M transactions/month
  • Effectively led and managed a global team of 10+ individual contributors, Product Managers and Solution Architect; Led an extended global matrix organization of 30+ Software Developers and Testers

 Product : Digital Commerce Manager (DCM): multi-channel platform enabling application developers to merchandise their contents on telecom app stores, thus allowing subscribers to purchase the value added services

  • Successfully Initiated and managed development of this product at AT&T, T-Mobile & Sprint, with an annual budget of $10M
    • Deployed twenty releases (over 4 years) with revenue averaging about $10M per year
    • Generated additional revenue of $13M annually at AT&T by setting up Agile delivery team across India and Seattle
Sep 2004May 2010

Development Manager

Amdocs Development Ltd
  • Lead an engineering team of 30+ of professionals, experienced in J2EE platform
  • Leaded complex transformation with 10k+ odd requirements, migration from the existing platform and high operational SLAs
  • Lead the scoping sessions with the customer business team face to face in USA and authored the Requirements and design documents for the development teams to implement
  • Creating work plan for development activities along with the project leads and other stakeholders
  • Create work plans for the team and track their progress
  • Provide estimations for development activities for various AT&T releases
Jun 2000Sep 2004

Software Developer & Lead

TCS India, TechMahinda
  • Lead development projects and modules independently using C/C++ and Unix
  • Developed monitoring, web reservation systems for various clients of TCS and Tech-Mahindra.
  • Lead the design, unit testing and supported the defects for all the modules
  • Development Experience:
    • Java, J2EE, Spring, Hibernate, C, C++, HTML, REST and SOAP Web services Operating Systems: Windows 9x/NT, Solaris, Linux Software Tools: Microsoft Visual C++, Oracle 9i JDeveloper, Rational Purifier, Master Craft Suite.


Jan 1996Apr 2000

Bachelors of Computer Science

University of Pune

Graduated with GPA of 5.0 from University of Pune with a major in Computer Science

Additional Information:

  • Highly Motivated and Innovative learner;
  • Agile Champion and believe in Team Empowerment
  • Awarded Best Leader in 2007 Always graded as Top performer in my professional carrier.