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Work experience

Apr 2006Present

Inbound Sales/ Coaching and Development

Harp North

-Very aggresive sales, take inbound calls from people inquireing about many diffrent products.-Close the sale and accurately read the script and explain the product.-Maintain a 22% close rate, data entry.-Maintained the top sales postion of the entire company for 3 years and still maintains that staus.-Train all new employees of the job and work with them to be better sales people.

Sep 2004Nov 2005

Inbound customer service/sales


- Take inbound calls from people wanting computer repair service-Quote price and set up the service call-Dispatch the technician and inform him of the time and date of service call-Make sure the customer received the proper service.-Close the service call out when completed and input the data into the system.