Saretha West

Saretha West

Work History

Work History
Apr 2007 - Present


Columbia Memorial Hospital, Cairo Family Care Clinic

To help create and maintain a compassionate, comfortable and confidential environment for our patients.To always be ready and available to answer question and to help resolve situation in a timely manner.The daily processing of uniform billing on Meditech, medical coding and processing payment. 

Enter ICD-9/ CPT codes for electronic billing. Collect copays and credit card swipe for on-line processing, where applicable.  Post cashier journal. Assure all necessary paper work is completed by patients signing of HIPPA, insurance forms, waiver's and release of information if necessary.

Appointment confirmations. Knowledge of Meditech HRIS system and various function with in the system. Word processing, maintain filing, faxing, coping and answering multiple phone lines. 

Sorting  inter office and U.S. mail.  Maintain doctor scheduling and run morning reports.

Live patient registration. 

Oct 2006 - Apr 2007

Human Resources Assistant

Columbia Memorial Hospital, Human Resources

Insures adherence by all hospital employees to public policy and law. 

Assists in administration of New York State Disability, Leaves of Absence, Family Medical Leave Act programs as well as Pension and TSA Plans. 

New hire orientation. 

Handles insurance enrollments and processes checks request for insurance bills. 

Processes Opt-Outs and COBRA request.

Greet visitors, directing them to appropriate offices. 

Completes priority phone messages. 

Faxing, copier, certified and over night mail processing.

Feb 2006 - Oct 2006


Columbia Memorial Hospital, Women's Health Division

To maintain patient filing, faxing, coping and answering multiple phone lines.   

Sending out Consult letters in a timely manner. 

Sorting and filing inter office and U.S. mail.

Maintaining doctor scheduling by running morning reports and scheduling patients visits.

Live patient registration. Daily appointment confirmations.

Knowledge of Meditech HRIS system and various function with in the system. 

Word processing.

Oct 1998 - Sep 2000

Claims Examiner & Support

Kaiser Permanente

Maintain and track all bills, invoices, statements received and enter information in MSM.Microfilming processing, entering microfilm data for tracking device and initial entry. 

Track all systems generated letters with Data Matx and regenerate letters by Acrobat readers. 

Requesting necessary information for completing and processing claims. 

Ability to retrieve and create information in ROMS [Referral Order Management System]. 

Full function  in setting up Non Par Vendors and process check copy inquiries via Citi Bank software. 

Retrieve vital patient information using IRCS [Inter Regional Common System].  

Maintain departmental management reports, contracts, daily reports, adjustments codes. 

Generate daily, weekly and monthly MSM an ACD reports for Claims Service Managers. Obtain hard copy claims, follow up on all referral claims. 

Maintain excellent customer service.      

Medical claims examiner II                                                                                                                1995 - 1998Timely and accurate adjudication of claims for referred and out of plan emergency services in accordance with departmental standard and contractual benefits. 

Code and enter claims, screen for possible duplications, identify member Id, vendor Id, CPT and ICD-9 codes.  Make and deny decisions up to specified signatory limits and other duties as requested.

Receive, sort and track incoming claims. Order and maintain departmental supplies. 

File approved invoices and remittance advice. 

Identify correspondence requiring special handling by departments and distribute appropriately. 

Manage logs of inventory counts. Maintain paid invoices.  


Aug 2008 - Present


1992 - Present

Emergency Medical technician

New York State, Department of Health

120 hours completed, 3.25GPA. Certified # 188992.

1995 - Present

Nursing assistant / orderly

Jamaica School of Nursing Assistant

120 hours completed, 3.37 GPA. Registration # 336744.

Sep 1985 - May 1989

Nursing Degree Program

Herbert H. Lehman College

3 years 99.0 credits


Medical coding

Medical billing

Medical terminology

Customer service and call center oriented. Data entry and retrievalKnowledge of Microsoft Word, Windows NT, MSM systems applicationsExtensive organizational skillsExcellent telephone and switchboard operationsIRCS functionsWorks well with little supervisionMulti task orientedCreative and flexible


I'm a creative, goal oriented woman that is focused on results. I thrive in a dynamic creative environment and I'm able to handle multiple projects. I have excellent customer service and organizational skills along with being a team player with solid people skills. I'm looking forward to being a asset to your company to best put these skills to great use.