• Managed new client installations and upgrades and replaced competitive products.
• Created hardware and software configurations and competitive software offerings.
• Installed, tested software and drivers.
• Performed capacity planning, forecasted growth, and assessed business needs.
• Performed analyses for Total Cost of Computing and Software Currency Compliancy.
• Troubleshot automation equipment and systems to the degree required for isolation of malfunctions to specific hardware or software.
• Skilled in test equipment operation, equipment testing, and troubleshooting methods