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Work experience

Feb 2008Present

Director of Revenue Cycle

Florida Cancer Specialists
  • Provide Managing Partner & President updates to CMS policy regulation updatesas needed <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>
  • Prepare data research and summaries for CEO, CFO, VP of Finance and other members of Executive Leadership on an asneeded basis <o:p></o:p>
  • Maintain reimbursement related key performance indicators to ensure the practice is meeting revenue cycle goals and objectives<o:p></o:p>
  • Manage multiple projects such as: internal budget monitoring and forecasting, ICD-10 implementation, medical policy changes, staffing projections, review external support software, etc. <o:p></o:p>
  • Standardize work-flow processes throughout the organization to seek efficiency in procedures<o:p></o:p>
  • Identify collection delays and work with internal and external contacts to resolve collection delays <o:p></o:p>
  • Create, maintain, and monitor $7M business office budget to ensure accuracy<o:p></o:p>
  • Manage several Claims Resolution departments to ensure timely resolution of insurance collections (approx $150 million in AR) for all participating payers: Medicare, Medicaid, UHC, BCBS, Aetna, Humana, et al. <o:p></o:p>
  • Recommended cost savings within the business office to achieve 20.04% under budget in FY 2010 <o:p></o:p>
  • Oversee MPV Contract Management underpayment software to reach a ROI of 86.68% within the first year after implementation. Current ROI 163.11%<o:p></o:p>
  • Managed Financial Aid department to assist underinsured patients. Increased financial assistance by 100% from FY 2009 to 2010 by improving workflow procedures to improve financial support and access to patients <o:p></o:p>
  • Work with Senior Leadership to discuss reimbursement policy changes and assist with medical policy changes to insurance payers. <o:p></o:p>
  • Key career highlights within Florida Cancer Specialists: <o:p></o:p>

§September ’08:Supervised the Financial Aid department to ensure Financial Aid Counselors were given proper guidance to fulfill job duties as required<o:p></o:p>

§October ’08: Added Technical Editor to assist in monitoring and keeping policies and procedures up to date and offering staff extended learning opportunities. <o:p></o:p>

§January ’09: Expanded Financial Aid department to a total of three Financial Aid Counselors re-organized department workflows and began seeing increase in revenue (approximately 55% increase). <o:p></o:p>

§Sept ’09: Managed underpayment implementation project of MPV Contract Management software to capture insurance underpayments. <o:p></o:p>

§August ’10: Promoted to Revenue Cycle Manager to oversee revenue cycle processes to ensure timely collection and charge capture.<o:p></o:p>

§August ’11: Promoted to Director of Revenue Cycle to oversee revenue cycle, back-end processes in insurance billing and collections. <o:p></o:p>

Nov 2005Nov 2007

Division Liasion

WCI Communities, Inc.


Feb 2010Present


Western Governors University
Jun 2005

Bachelor of Science

Nova Southeastern University
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Sarah Cevallos is the Director of Revenue Cycle for Florida Cancer Specialists & Research Institute. Sarah is responsible for providing leadership and strategic vision to the business office functions which include insurance billing, collections, and payment posting. She joined FCS in 2008 and has served in several finance-related roles within the company. Sarah realizes the FCS Mission by achieving value through accurate billing and timely collections, and the foundation of her revenue cycle strategy is based on creating a positive patient experience. Sarah holds a Bachelor of Science degree in Professional Management from Nova Southeastern University, and she is currently pursuing an MBA degree from Western Governor’s University with a concentration in Healthcare Management.