·Used a computer-aided dispatch system, received emergency calls determining the nature and location of the emergency; prioritized, and dispatched police, fire, ambulance or other emergency units in accordance with established procedures.
·Monitored direct emergency alarms, answered non-emergency calls for assistance and handled accordingly. Entered, updated and retrieved information from a variety of computer systems.
·Answered requests from emergency personnel for information regarding vehicle registration, driving records and warrants, and provided pertinent data, often working with other districts, courts, and interoffice personnel.
·Monitored public safety radio frequencies and operated a variety of communications equipment, including radio consoles, telephones and computer systems.