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Sarah vanOphuijsen, PMP, SCPM

Entrepreneurial Sr. Program Mgr Specializing in Innovation, Strategic Thinking & Execution

Summary

Over 10+ years experience with managing complex, high priority, cross functional, detailed and timely programs for SAAS companies. My talents and strengths lie in observing and learning organizations quickly, assessing needs and building consensus, communication to all organization levels, cross functional team leadership, change leadership, project/program management, process management, strategic planning, design thinking, and strong interpersonal/team building skills.

Specialties:
- Working in new spaces to prop up frameworks that align to business priorities
- Agile optimization based on training as an Agile coach and scrum master
- Innovation based on training as an Intuit Innovation Catalyst and immersion in Incubation Week to deliver a product

Work History

Intuit

Jan 2015Present

Senior Offering Program Manager

- Assigned to a newly acquired business unit to set up PMO processes and frameworks for successful integration of the business unit's technology with QuickBooks' product. Partnered with cross-functional Business, Marketing, Data and Technology teams to drive program roadmaps involving multiple contributing teams and showing plans for all phases of planning, implementation, and production readiness and support, while communicating progress across organizational boundaries and levels from individual contributor to senior executive.  Developed right sized frameworks for end to end visibility and transparency to enable fast decision making for scaling the organization.  

- Drive an Intuit wide branding program through the Marketing ecosystem for the Small Business Group, globally and in the US with multiple stakeholders, channels, products and segments.  Developed model for scaled approach for road mapping, sequencing, risk and dependency review and reporting.

 -Collaboratively led team to define, socialize and implement organization-wide processes for Small Business Group Marketing PMO.  

Intuit

Jan 2012Jan 2015

Offering Program Manager

- New Program Management support for Intuit Small Business XD Marketing team.  Created  framework to bring XD into Agile thinking, planning and work to provide transparency to the Design organization and push Web channel into 'design first' thinking.

-Drove timely execution of multiple projects and manage interdependencies for the Intuit Payments Web property, working with the marketing, analytics, design, engineering, quality, IT and other organizations.

-Led the program execution of the 2013 new QuickBooks launch across the Small Business Marketing division in Web, Online Acquisition, Direct Response Email Marketing, In Product Marketing, Supplies and additional auxiliary marketing channels.

-Responsible for  Website Infrastructure Upgrade Track for work approved by the CEO and work via Scrum of Scrums to up-level interdependencies while working with a tight timeline for 3 tracks of work.

- Lead Intuit.com home page revamp program which turned the home page from a house of brands to a branded house.

- Participated in week long Intuit Labs Incubation of Lean StartIn idea, starting with concept through ideation, testing, iteration, rapid experimentation, to MVP and working product in a week with 3 other team members.

- Manage multiple contractor Scrum Masters for Website properties. 

Publications

Stanford Global Projects Center

Jan 2015Mar 2015

Intuit Case Study : Challenges for Online Marketing in the SaaS World

Co-authored with Stanford Professor and Chair of the Kumagai School of Engineering, Ray Levitt, this is the first part of a case study for Stanford University looks at the unique way that Agile Methodology was implemented in a digital marketing organization at Intuit.

Pt 1- http://coursematerials.stanford.edu/campus/APM/2015/March/Pre-readings/AES/XAPM223_AES_Intuit%20Case%20Study_Part%201.pdf

Pt 2- http://coursematerials.stanford.edu/campus/APM/2015/March/Pre-readings/AES/XAPM223_AES_Intuit%20Case%20Study_Part%202.pdf

References Available on Request