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Objective

My career objective is to do the most efficient job possible, satisfying both the client and the employer, ensuring I am a happy and enthusiastic part of the system and an ally to the business.  I hope to open my own business at some stage in the future and would like to learn all elements of business best practice.

Skills

Professionalism

The ability to be confidently professional and presentable.

Attention to detail

Perfectionism has provided the ability to be highly focused on detail.

Customer Service

Extensive experience has provided the appropriate skill set required to work successfully.

Communication

Immaculate written and verbal communication skills.

Computer Literacy

Proficient use of Microsoft Suite, Adobe Creative Cloud and Online data entry programs.

Troubleshooting 

The ability to troubleshoot issues with computers and other technology.

Problem Solving

The ability to solve problems with the best possible outcome.

Research

Proficient with internet search engines and knowledge of researching techniques.

Work experience

2011Present

Administrative Assistant

The Creaticians

Casual Administrative Assistant in the family business. Responsibilities included:

  • Accurate filing
  • Resourceful internet research for Golden Pen Magazine
  • Engaging article writing and layout in Indesign
  • Accurate data entry(entering expenses into Freshbooks)
  • Scanning and photocopying
  • Writing and sending emails and other correspondence using a professional tone and standard of written communication
  • Actively contributing during brainstorming sessions with Editorial team
  • Accurately proofreading magazine articles
  • Friendly and helpful liaison with clients
  • Accurately transcribing written notes
  • Photography and videography
  • Photo and video editing in iMovie to create promotional videos, including uploading to YouTube.com.
  • Included the use of LightRoom and Photoshop Adobe software packages

Reason for leaving: Casual position and no longer required.

May 2014Jul 2014

Junior Waitress

Belissa Café

Belissa Café is a small café in Morley that serves fresh made meals and coffee. Responsibilities included:

  • Safe food preparation and cleaning practices
  • Accurate and trustworthy money handling, including using the register.
  • Courteous and friendly customer service

Reason for leaving: Major illness from which I am now recovered. 

Oct 2013Jan 2014

Junior Hairdressing Assistant

Vintage Hairess

Vintage Hairess is a small hairdressing boutique in Inglewood that specialises in vintage hairstyles and makeup. Responsibilities included:

  • Courteous and friendly customer service
  • Thorough and careful cleaning, including washing and drying towels, floors, basins, benches and mirrors
  • Assisting hairdressers by washing client's hair
  • Maintaining a clean and welcoming environment

Reason for leaving: Mutual agreement that I was too young to do this line of work.

Jan 2013Apr 2013

Service Assistant

Progressive Supa IGA

Progressive Supa IGA is a very large supermarket in Dianella with a wide range of products and a large staff base.  Responsibilities included:

  • Courteous and friendly customer service
  • Accurate and trustworthy money handling with experience using a cash register and eftpos machine
  • Careful and thorough cleaning
  • Accurate stock take and recording of item
20132013

Carer's Assistant

First Steps Childcare Centre 

First Steps Childcare Centre is a medium sized childcare provider based in Dianella with a small team of workers.

Work Experience (1 week)

Responsibilities included:

  • Thorough and careful cleaning of important areas
  • Maintaining a secure and enjoyable environment
  • Assistance in any situation
  • Responsibility of children and special care

Achievements:  Gained the trust of a young child who had previously not participated and engaged him in social activities.  Was commended by the Centre Manager.

May 2012Sep 2012

Crew Member

Hungry Jack's Pty Ltd

Hungry Jacks in Morley is a medium sized fast food business that sells to customers via front counter and drive-thru service.  Responsibilities included:

  •  Courteous and friendly customer focused service, with a concentration on taking
  • Drive Thru orders because of my high level of skill with customers
  • Accurate money handling
  • Thorough and careful cleaning

Reason for leaving: Bullied by manager who has now been removed from the position. 

Nov 2011Jan 2012

Junior Waitress and Kitchenhand

Function Concepts

Function Concepts is a small café and catering business located in Wembley who specialise in custom cakes, coffee and catering for various occasions. Responsibilities included:

  • Friendly and courteous customer service
  • Thorough and detailed cleaning
  • Safe food preparation

Education

Feb 2015Apr 2015

Year 11

Cyril Jackson Senior Campus

Studied ATAR English, Human Biology, Modern History, Health Studies, Graphics, Childcare Studies

Apr 2014Aug 2014

Certificate III in General Adult Education

Community and Youth Training Services

Completed all units including English, Mathematics and life skills

20132014

Years 10/11

Mount Lawley Senior High School

Completed Years 10 and 11 

20112013

Years 8/9/10

JOHN FORREST SECONDARY COLLEGE

Completed Years 8 - 10 

Certifications

Sep 2015Present

Responsible Service of Alcohol Certificate

Express Online Training

Nationally Accredited Course Successfully Completed 

Apr 2014Aug 2014

General Adult Education Certificate III

Community and Youth Training Services

Nationally Accredited Certificate Course Competently Completed

References

Natalie Vidal

Owner of Vintage Hairess Hair and Beauty

(08) 9271 3317 (work)


Kathleen Mazzella OAM

Advocate for Gynaecological Women’s Health and Promotion

(08) 9378 3307 (home)

0402 605 603 (mobile)


Sue Crawford - Justice of the Peace & Pharmacist

Head Pharmacist at Walcott Street Pharmacy

0404 680 108 (mobile)


Elizabeth Re - Cr. B.Sc. Dip.Ed. MEHA MAICD

0419 913 988

[email protected]