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I am an established HR professional with over 15 years of experience in providing strategic and operational HR expertise in predominantly SME's. I have a proven proactive, pragmatic approach to business partnering, building employee engagement and developing high performing teams.

My strengths are in development and implementation of human resource strategy, culture change, executive/line manager coaching, organisational development, change management, talent management and engagement strategies.

Work experience

Oct 2012May 2013

Strategic HR Consultant

Higgins Coatings
Strategic HR consultant Established in 1949, Higgins Coatings is Australia and New Zealand's premier commercial painting contractor. In sectors such as civil and new construction, commercial buildings, education, facilities management, government, health, hospitality, sports and recreation, Higgins Coatings are the experts. Reporting to the Managing Director, the Human Resources Manager is responsible for strategic HR leadership, organisational development and culture change. We are aligning knowledge, skills and systems with changing business needs and employing and retaining the right people with the right skills. This position manages 3 staff members and represents over 350 employees and 600 subcontractors. Developed and implemented Cornerstone on Demand for LMS and Performance Review Established online training offering with inclusion of internal systems training(built internally using Captivate, Hype Tumult and iBooks for manuals) Assisted in implementing an Internal Management System obtaining accreditation in ISO 9001, ISO 14001 & OHSAS 18001 Restructured HR Administration, implemented new systems and process for the employee lifecycle with a focus on on-boarding and induction Implemented leadership development program(LEAD) and Leading Teams program to further develop and refine culture Developed a competency framework against each role type Managed and coached leadership team on all IR and ER issues for the business Responsible for Return to Work across the business Managed social media engagement across LinkedIn, Instragram and Facebook Box Corporate
Oct 2012May 2013

Human Resources Manager

Box Corporate
Human Resources Manager(part-time) Box Corporate provides all your fresh food for the office tearoom. Businesses are increasingly looking to drive down costs and improve efficiencies in the workplace. Box Corporate consolidates all of your fresh food needs under one banner providing efficiencies in invoicing, ordering, customer service and ultimately cost savings. Reporting to the GM, Operations, the Human Resources Manager was responsible for generalist HR across the business. This position represented over 150 employees. Created and implemented new policies and procedures, position descriptions and employment contracts Interpretation of Agreement and Awards for State operational teams Managed the recruitment function across the business Managed probationary and termination processes Assisted in strategic planning and restructuring of the business Programmed Group
Jan 2009Jun 2012


Higgins Coatings Box Corporate
Manager, Organisational Development The Programmed Group is a provider of staffing, maintenance and project services. It operates across 3 segments; Property & Infrastructure, Resources &Industrial and Workforce. The Group employs more than 12, 000 skilled and semi-skilled workers across a broad range of industries within Australia and New Zealand. Reporting to the Group General Manager, Human Resources the Group Manager, Organisational Development was responsible for developing, implementing and measuring recruitment, engagement, development, talent management and retention strategy and process for the Group. This position managed 4 staff members and represents over 3, 000 employees. Created and implemented‘ insight', an online performance planning, career development and talent management system for the Group Developed competency and discipline structures Constructed a learning library based on competency framework Further developed online training offering with inclusion of internal systems training(built internally using Captivate) Implemented inaugural Leadership Development Exchange(Momentum) Sought and achieved funding through Victorian Skills Stores and EBPPP and offered customised nationally recognised training across the Group Managed the internal communication process to improve culture and engagement Designed and implemented the First Word(conducted after 30 days on the job) and Final Word(exit interview) surveys and in-house engagement survey Designed and implemented online HR metrics dashboard Managed and developed Employee Xtras program Developed and implemented Indigenous Employment strategy Focused on diversity across the Group to increase numbers of women in non-traditional roles Programmed Maintenance Services
Aug 2008Mar 2009

Organisational Development Manager

Property Services
Organisational Development Manager- Reporting to the General Manager, Human Resources the Organisational Development Manager was responsible for developing, implementing and coordinating learning and development programs, initiatives and processes for frontline and management employees, which build workforce capability, support succession and aid in the retention of staff. This position managed 2 staff members and represented over 2, 500 employees. Created learning and development strategy for the Property Maintenance business in Australia, New Zealand and the UK Developed and implemented values based recognition program Created succession plan, implemented personal engagement plans and developed individual talent management strategies Developed and implemented online Corporate and Safety inductions Grounds Services, Building Services, New Zealand Painting and the Tungsten Group Implemented MEGT as AAC for the 120 apprentices nationwide to ensure full funding Developed competencies for the Property Maintenance business
Jun 2006Aug 2008

Human Resources Manager

Property Services
Human Resources Manager-Australian Painting Reporting to the General Manager, Human Resources & Executive General Manager, Australian Painting the HR Manager was responsible for Human Resources, Risk Management, ER, L&D for the Australian Painting(AP) team. This position managed 1 staff member and represented over 900 employees. Negotiated three Union Certified Agreements with the CFMEU for(VIC, SA, WA AP) and gained Code Compliance Represented PMS in the AIRC and EOC for unfair dismissal and harassment claims Coached and advised a team of senior managers in HR practices and ER and IR issues Created, developed and implemented online Corporate and Safety induction for AP Developed employer branding initiatives such as EOC Conferences, Virtual Expo etc Successfully applied for sponsorship of 457 visas and developed work exchange program with UK Painting team Implemented e-recruitment system and created jobs website([email protected]) for PRG Implemented Crimtrac for PRG Developed the Employee Benefits offering for PRG Developed and implemented reward and recognition program for salaried and trades employees Managed, developed and promoted the Management Graduate and Apprentice programmes for PRG Authored the Board Report and presented this, and HR strategies, to the Board Implemented online IT training for PRG
Mar 2005Apr 2006

Host Broadcaster

TWI Australia
Host Broadcaster(HB) of the XVIII Commonwealth Games Human Resources, Risk and EH&S Manager TWI is a company within the worldwide group of IMG companies spanning 30 countries. Within the corporate group, TWI is responsible for all television related and interactive media endeavours. Through international networks, TWI has gathered the industry's best television professionals to ensure that Victoria's most historic event is broadcast seamlessly to the world. Reporting to the Head of Business Administration, the HR Manager was responsible for Human Resources, Risk Management, EH&S and ER for the Melbourne based TWI team and the 1400 crew employed for Games time. This position managed 3 staff members. Managed the personnel functions of recruitment, selection, appointment, contract administration, induction and separation Created an induction program for all HB staff incorporating EH&S requirements Developed HB Employee Manual, policies and procedures for the“ Greenfield” site Produced Risk Management Plan for Games Time across all venues and developed Contingency Plans Prepared personnel reports ensuring approval from M2006 Committee to draw down salary costs Created, developed and managed the Host Broadcast Training Programme(HBTP) for Games Time ensuring the HB's commitment to leave a valuable legacy, including: designing and developing the structure of the programme liaising with RMIT, LaTrobe and Box Hill Media and Communications departments creation of publications for information sessions delivery of general information sessions to all applicants selection of 250 trainees from 400 applicants Liaised with ATO, DIMIA, DFAT and Treasury regarding overseas crew visas, superannuation and tax issues and successfully lobbied for changes in legislation Negotiated with the MEAA regarding the employment of overseas crew and gained their support for visa applications despite heavy media scrutiny Managed HB leave entitlements on the IMG online annual leave system ensuring minimal entitlements remaining at close of Games
Oct 2001Mar 2005

Manager-Human Resources

South West Institute of TAFE
Manager-Human Resources South West Institute of TAFE is the major provider of training and further education in the South West of Victoria and delivers quality vocational education and skills training. Reporting to the Associate Director(Operations), the HR Manager was responsible for HR, OH&S, IR and ER across all campuses with particular focus on the development and implementation of HR initiatives to ensure outstanding organisational performance. As a newly created role, the emphasis was on design and implementation of HR program, policies and procedures that reflected government and SWTAFE's organisational strategy. The HR Manager also provided an HR advisory service to the Council, Director, senior managers and employees on all matters relating to employment including strategy, employment conditions, recruitment, professional development, performance management, remuneration, OH&S and worker's compensation. This position managed 2 staff members.
Feb 2001Oct 2001

Business Manager

Coles Myer Ltd
Business Manager(Store Operations Manager) With 67 stores nationally, Myer is a market leader in Australian retailing. The Store Operations Manager was responsible for providing leadership, coaching and direction to the back of shops staff in delivering the Store Plan. Reporting to the Network Store Manager, this position was responsible for ensuring maximisation of store profit, contribution and store GP returns on space, stock and people and for delivering agreed tactics, systems and processes in aligned operational areas of the store. This included the achievement of agreed KPI's relating to the performance and audit results of the store. This role also performed the Human Resources function for the store. This position managed 12 back of house staff.
Jan 2000Feb 2001

Operations Manager

Bridgestone Australia Ltd
State Operations Manager Vic/Tas The Bridgestone Australia Ltd. Group is one of South Australia's largest employers and a major supplier to the Australian automotive industry. While it is best known as a tyre manufacturer, wholesaler and retailer, the company also manufacturers carpet underlay and distributes a wide range of golf products. The State Operations Manager was responsible for providing administrative and operational support to the state's sales and marketing objectives. This encompassed accounting and sales data processing needs, inventory management, warehousing and distribution services, personnel administration, general insurance and matters of public liability. This role reported to the State Manager Vic/Tas and managed 8 staff members Further work experience available on request