Customer Service Officer
Department of Internal Affairs
Work as a team to provide face to face identity products and services to the New Zealand public.
Complete all preliminary checks on a variety of applications handled by the Department, including all required security checks prior to the release of any sensitive information. Perform marriage and civil union ceremonies in the Registry Office. Register and update Birth, Death and Marriage records. Conduct marriage celebrant interviews and write recommendation reports for the Registrar General. Maintain communication with other internal staff to provide extra information and discuss problems and solutions for difficult applications.
- Provided support and information as Modernise Desktop champion to ensure a smooth transition from old to new.