Senior User Experience Consultant, (Self-Employed)
Sparkle Investments, Inc
Provide full-service usability research and user interface design consulting for clients in the financial services and training arena, including Financial Success Club and KickAss TV Studios.
Create customer journey maps, user interviews, design and run moderated and unmoderated usability testing and research for enterprise-wide projects.
Increased time-on-site from 30 sec to 2 minutes, decreased abandoned applications by 24%