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Work experience

May 2014Present

Sales Director/ General Manager

Progressive Dining Group
  • Responsible for staff productivity as well as weekly schedules to cover the demand of daily customers and planned functions
  • Provide excellent service to clients always exceeding their expectations
  • Responsible for sales, management, and organization of all in house banquets and off-site events
  • Negotiate with various vendors to ensure that the business obtains the best prices possible for its purchases.
  • Recruited, interviewed, hired and trained all Front of House personnel for new and current properties
Oct 2001May 2014

First Assistant Manager

Restaurant Managment development, rmd

First Assistant Manager, 2008- Present

Corporate Trainer, 2002-2008

Hostess/ Server, 2001-2002

  • Manage daily restaurant operations such as scheduling and training
  • Open and close store following processes and procedures
  • Handle all aspects of cash and budgeting management
  • Manage labor and cost control
  • Train all new employees including managers and assist with openings of new stores
  • Resolve customer complaints and employee conflicts
  • Provide excellent service to customers and clients
Jun 2006Jun 2008


Boulder bay realty
  • Managed presentation, marketing and sales of builder constructed residential real estate
  • Assisted and provided great service to all client


Aug 2011Dec 2015

Bachelor of science in business management

Purdue university calumet

Bachelor of Science in Business Management; Concentration: Hospitality Tourism Management

 Minor: Psychology

Jan 2008Jul 2011

Associate of liberal arts & behavioral science

ivy technical institute

Associate of Liberal Arts & Behavioral Science; Concentration: Psychology