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Work experience

Feb 2012Present


Acceptance Insurance
  • Process applications for changes to, reinstatement of, and cancellation of insurance policies.
  • Reviewed insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records.
  • Accept payment on policies.(check, money order, debit ext.)
  • Deposit end of day batch.
  • Responsible for building relationship with customer to provide excellence customer satisfaction, including informing customer about different types of coverage.
  • Handle customer inquiries, complaints, billing questions and payment extension and service requests.
  • Attend meetings and training seminars.
  • Answer high volume calls,  fax, email, and scan proper paperwork.
  • Process vehicle inspections.
Aug 2010Feb 2012

AR,AP, and billing.

DSTAR Transportation, LLC

Preparing payroll checks for employees and contractors. Performing data entry functions to establish accounting information. Billing invoices to customers and collecting past due accounts. Keeping records and reports of customers' accounts. Running background checks, pre-employment applications, and answering customer phone calls in a fast pace office enviroment.

Jan 2008Feb 2009

Cashier/Crew Member

Little Ceasar's

Operated cash register, provided outstanding custmer service, prepared food, planned advertising,and followed safety procedures.


Aug 2005May 2009

High School

The Chinquapin Private School

GPA 4.00

Advanced business and mathematical courses. 


To obtain a position that will enable me to use my organizational skills, educational background and my ability to work well with people to keep growing within the company.


Santhosh Shamugan

AR representative

Edna Hernandez

Coworker {Manager}

Eric Buentello

Vendor's supervisor

Jonathan David A.

Vendor's representative.


Creating contracts
Creating formal agreements and legal documents.
Teaching/instructing/training individuals
Instructed and trained fellow coworkers for different office positions.
Interpreting languages
Speaking fluent proper English and Spanish.
Auditing financial reports
Reviewing and revising reports.
Analyzing data
Data entry experience
Customer Service
Proficient in customer service and communication.
Proficient in Quickbooks
Proficient in Excel


Jun 2012Jun 2014

Limited Lines Agent

Texas Department of Insurance