Sara Graff



Performance Management

Recruitment & Staffing

Human Resources

Project Management

Process Improvement

M&A Integration

Training Strategy

Change Management

Work History

Work History
Jan 2008 - Jan 2010

Director, Corporate Training & Development

Led strategic direction in design and implementation of employee training initiatives, partnering with key stakeholders and internal divisions (Operations, IT) to define desired results, assign resources, provide curriculum design, monitor expenses, manage relationships, and measure effectiveness of training initiatives. Navigated seven+ global acquisition/integration projects to achieve talent management outcomes and execute corporate culture and change management activities. Developed new hire orientations and sales training.

  • Integrated and assimilated several multi-national companies within 45 days (50% faster than the standard) for expanded service offerings and operations to the United Kingdom, India, and Singapore.
  • Addressed different cultural expectations relative to HR policies and worked with senior leaders to ensure business processes were consistent with international rules and regulations.
  • Led three-person team to develop and implement user-friendly performance management program and system throughout the organization globally.
  • Developed role-based learning management systems (LMS/LCMS-lite) for clients seeking low-cost, low-maintenance Web solution to manage training content/curriculum.
Jul 2005 - Jan 2008

Practice Leader - Organizational Change Management

Oversaw multiple ERP training and development projects that delivered strong gains in performance and productivity. Managed client relationships, project resources, change management, and training strategies to expedite adoption of technology and business process changes. Served as member of core strategic team that developed company's mission/vision/values, evaluated new business opportunities, and assessed company's driving growth. Accountable for eight different project budgets up to $2.5M each.

  • Defined and developed training and change management strategies for executives, project team, super users, and end users for multiple projects in the healthcare, mining, manufacturing and service industries; successfully trained 1000+ total users on ORACLE's EBS 11i and 5500+ users on JDEdwards 8.11; trained 1000+ international managers on new processes and technology solutions.
  • Developed corporate control system to support and expedite global acquisitions and integrations; built super user community to support ongoing development in IT organization.
Jun 2005 - Jul 2005

Senior Instructional Design Analyst (contract)

Jan 2004 - Jun 2005

Project Manager/Trainer - Quality & Process Improvement

Defined and deployed business processes and technology solutions, consulting with business unit leaders and IT project managers, to improve quality and efficiency.

  • Successfully implemented a proprietary loan origination and contact management software and trained 800 sales associates.
  • Developed and delivered hard/soft skills training to 1300 associates at 20 locations.
  • Expanded HomeBanc's training resources, leveraging technology to deliver just-in-time, reusable distance learning tools.
Jan 2003 - Jan 2004

Program Manager - Enterprise Performance Management Office

HomeBanc Mortgage Corporation

Employed Six Sigma Tools to manage projects, including the corporate reengineering of the Office of People & Culture (HR), which resulted in new recruiting strategies for right-fit talent acquisition, scalable distance learning tools, continuing education curriculum, and focused efforts to improve employee satisfaction.

  • As a direct result of HR reengineering project, HomeBanc was recognized as the employer of choice in Fortune Magazine's "Top 100 Companies to Work For."
Oct 2001 - Jan 2003

Associate Trainer

HomeBanc Mortgage Corporation

Oversaw successful launch of HomeBanc University and supported creation of company's first leadership development program; conducted leadership retreats and conducted 360 surveys to gauge program's impact.

  • Contributed to the development of HomeBanc University by defining structure, assessing curriculum needs, sourcing learning partners, enhancing distance-learning, and implementing LMS; launched internal marketing campaign to generate interest in personal/professional learning opportunities.
  • Improved assimilation process for new associates by redesigning new hire orientation courses and implementing 90-day assimilation program.


Aug 1996 - May 1999


Colorado State University

Emphasis on:

  • Recruitment & Staffing
  • Leadership Training & Development
  • Employee Communications
  • HR Policies & Procedures
  • Merger & Acquisition Integration
  • Corporate Learning Initiatives
  • Performance Review
  • Reorganization & Culture Change
  • Workforce Reengineering
  • Process Improvement
  • Change Management
  • Instructional Design
  • Training Strategy
  • eLearning Tools
    • Captivate
    • User Productivity Kit (UPK)
    • Articulate


Society of Human Resources Management (SHRM)

Project CURE … National Sports Center for the Disabled … Special Olympics … Up With People

Everest Base Camp … Climb for Children–Mt. Kilimanjaro, Africa … Marathon/Triathlon Competitor

Goofy's Challenge ... Junior League of Denver ... Colorado Youth at Risk

Junior League of Denver, Chair—Increased attendance 12% and net revenue 25% year over year for the largest annual fundraiser, Holiday Mart, 2005–present.


Strategic, analytical thinker

Diligent, energetic, and resourceful

A true leader for progressive change

Accomplished management career of 10+ years reflects leadership experience delivering successful organization development, corporate training, and talent management outcomes within global, matrix environments of changing organizational structures. Demonstrated effectiveness in developing and deploying robust communications strategies and training programs in alignment with corporate culture.

Exceptional ability to focus on organizational planning with emphasis on employee management, client relationships, and team development. Partner with key stakeholders/senior leaders to design and execute change management activities. Distinguished as an exemplary employee; regularly called upon to manage challenging projects, analyze corporate learning, and implement strategic solutions that deliver true value.



Six Sigma Quality Tools

GE Training Center

Instructional Design

Langevin Learning Center

Trianing 101

Langevin Learning Center

Marketing Training Internally

Langevin Learning Center
Jan 2010 - Jan 2013

Senior Professional of Human Resources (SPHR)