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Sara L. Simon

Senior Operations Administrator - FedEx Ground


Professional, efficient Senior Operations Administrator with proven sound business judgment and  decision making. Five years experience in shipping and logistics with FedEx Ground. Known by peers and management to be an energetic team player with a natural ability to inspire others in obtaining operational goals.


  • Quality Assurance
  • Statistical Analyzation
  • Hazmat/SDS Handling
  • Accounts Payable 
  • SWAK/Smalls Processing
  • Supply Management
  • Compliance Verification
  • DOT Recording
  • Microsoft Office
  • Workflow Prioritization 
  • Asset Protection
  • Data Entry
  • Strong Written Communication
  • SharePoint

Work History

senior Operations Administrator

FedEx Ground- Watertown, SD
November 2013Present
  • Coordinates processes for Quality Assurance and Missing packages. Station has decreased missing packages by 70% since assuming the role.
  • Coordinates with P&D Manager on daily station plan, peak schedules and work areas to maximize station efficiency.  Station plans consistently meet plan accuracy goals. 
  • Analyzes, interprets, and observes production statistics and on road performance to assist in obtaining station metrics. Resulting in 90% of station metrics exceeding goals. 
  • Serves as Safety Advocate for station increasing safety awareness and training programs.  
  • Provides a line of communication to station leadership regarding employee and driver comments and concerns.  
  • Motivates and inspires employees to fulfill the Purple Promise. Station earned Inbound Sort of the Year for 2018.
  • Peak Quality Excellence Award in Quality Assurance for WATR station - Peak 2017 (FY18)

Owner/ business manager

cully's lawn care
october 2013October 2016
  • Organizes and oversees daily business functions including appointments, financial records, advertising, and customer service. 
  • Compiles service estimates and formal bids for prospective customers.
  • Arranges contract service time and provides property updates to distanced owners.  
  • Assists with lawn care services on site and ensures top level customer satisfaction .

senior Admissions Advisor

NAtional American University - Watertown, SD
march 2012June 2013

substitute teacher

watertown school district- Watertown, SD
october 2011march 2012
  • Engaged and guided students through curriculum during teacher absences. 
  • Managed a classroom of up to thirty students at a time, providing students with expectations of classroom behavior.   
  • Knowledgeable on Severe Weather and Fire Emergency procedures to ensure student safety. 

northeast region representative

minnesota state college student association (MSCSA)- ST. Paul, MN
May 2007june 2008
  • Lobbied with students to successfully pass a state tuition freeze in the Minnesota State Legislature.
  • Motivated Campus Senates to be a positive role model for their campus and in their community. 
  • Managed a six-campus student constituency.
  • Advocated for students at the state and federal level. 


Bachelor of Arts

University of Minnesota -                     Morris, MN


associate of science

itasca community college -                   Grand Rapids, MN

Geographic Information Systems (GIS)

Associate of Arts

itasca community college-                               grand rapids, mn 

Liberal Arts/General Education


Fedex ground Development

  • Package Handler Sourcing and Selection
  • Hazmat Safety and Acceptance
  • LEAN Six Sigma Training
  • Workplace Safety/ Hazmat Safety
  • Quarterly Vehicle Inspection
  • Numerous SoftSkills Courses

National american university

  • Dale Carnegie Leadership Training
  • The Pacific Institute Professional Growth Training 

minnesota state college student association (Mscsa)

  • Managing Change and Transition
  • Meyers-Briggs
  • Managing Conflict
  • Team Building
  • Sexual Harassment
  • Dealing with Difficult People
  • Business Etiquette

leadership experience


  • Improve on Leadership skills through self-paced activities. 
  • Expand network by reviewing progress with peers. 
  • Build communication skills with final presentation to location. 

minnesota state colleges and universities

  • Presidential Search Hiring Committee
  • Futures Task Force
  • Board of Trustees’ Awards for Excellence in Teaching Committee

Minnesota state student association

  • Governing Council Member
  • Fiscal Committee Member

itasca community college

  • Student Government President
  • Civil Liberties Conference Coordinator
  • Student Ambassador 
  • Student Life President 

volunteer positions

Branch Seneschal- Shire of Trewint

Society for Creative ANACHRONISM 
March 2017Present
  • Responsible for Shire Administration, Outreach, and Recruitment
  • Maintains Shire website, photo gallery, events and meetings. 

bramble park zoo

  • Zoo Boo Corporate Volunteer (FedEx)

Watertown Annual Living history Day

  • Historical Reenactor
  • Calligraphy Demonstrator

united way

  • Station Coordinator for FedEx Ground

awards and honors

Fedex Ground

  • Bravo Zulu Award - February 2018
  • Non-Exempt Employee of the Quarter - Quarter 3 FY15

  • Purple Promise Award - Multiple Recipient - 2015, 2016

National American University

  • Maverick of the Month – Earned for highest "Regional Enrollment Rate".

  • “Bottom of the Board” (BOB) Given to those who exceed enrollment expectations.