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Work experience

Mar 2015Present

HR Director

Al Homaizi Group-Egypt
Hospitality Industry “ Group HR Director” In charge of the HR operations/establishment for existing as well as pre-opening properties

HR Consultant

CDC Construction
Egypt-HR Consultant

HR Consultant

Mobile Telecom Group, Abu Dhabi
HR Consultant
Jan 2012Jan 2015

HR Services Manager

1 Local Distribution Centre(LDC/Warehouse)
Alshaya-Egypt- Retail Industry, 100 stores, “ HR Services Manager” In charge of developing and implementing the strategy for HR management Responsible for developing, implementing, maintaining and revising the department SLA(Service Level Agreement) and SOP(Standard Operating Procedure) Supporting and counseling Senior Management Team on HR Matters such as key appointments, talent management, succession planning, internal assessment and people engagement Following up on delivering the scheduled training plan in collaboration with the learning team Conducting regular HR meetings, and awareness sessions(for HR, Payroll, Personnel, Government Relations, Administration as well as Learning & Development) Advising on optimal and appropriate organizational structure that ensures the organization effectiveness through regular updates and maintenance of the organizational charts Establishing and maintaining appropriate HR KPI's, dashboards as well as all HR related reports generation Ensuring all PDP(Personal Development Plan) and job descriptions are updated and maintained Managing the summer interns program Monitoring the disciplinary, grievance and performance management processes in accordance with labor law requirements In charge of providing the legal approval for all new proposed locations for new retail stores opening In charge of producing and renewing operating licenses, tourism permits, music licenses, store managers' licenses, signage licenses, hoarding licenses, parking licenses, ministry of health/cosmetics licenses and amendment licenses for all new/existing retail stores and warehouse Responsible for issuing the sales tax certificates for all retail stores as well as the percentage sale licenses for all retail stores Responsible for Issuing Morocco, and KSA visa applications for staff members Liaising with government entities for the required expired shipments execution Responsible for all vehicles licenses(passengers vehicles and trucks) in addition to all vehicles yearly insurance Liaising with city councils, governorates, civil defense authority and ministries regarding all queries, legal issues as well as penalties and fines In charge of making the utilities payment(electricity, water, landlines and mobile lines) for all retail stores and offices throughout Egypt Monitoring monthly payroll, ad-hoc payments and final settlements in addition to income tax and social insurance monthly deductions In charge of yearly medical insurance renewal as well as resolving staff related medical issues In charge of producing and renewing expats work permits and residencies Handling all employees work related injuries Monitoring all stores and offices
May 2010Dec 2011

Assistant HR Manager

Melia Sharm Resort & Spa Pre-Opening
Sharm El Sheikh, Egypt- till 5* resort, 468 rooms, 12 restaurants “ Assistant HR Manager” Putting together Job Descriptions for all positions as part of the preopening In charge of recruitment for the Junior as well as the Senior positions for the preopening Putting together an HR Administration Manual as well as a Recruitment Manual Putting together SOPs for the HR Department as part of the preopening In charge of maintaining as well as updating the Manning Guide and Salary Scale for the resort Assisting the Director of Human Resources in the development of the Human Resources policies Putting together the new HR forms Conducting a three day Induction Program for newly hired colleagues Liaising with the Labor Office as well as the Social Insurance Office Managing the Staff Transportation Conducting regular visits to the Junior Staff Housing and assisting the Housing Manager with any maintenance, cleanliness, or rooming issues Handling the inventory lists of the Senior Management Housing Handling disciplinary, grievance, performance management, sickness and absence management Monitoring the Performance Evaluation process(including Probationary Reviews) and analyzing its results Assisting the Director of Human Resources in the development and implementation of the Succession Planning policy Ensuring that the Human Resources measurement tools such as training evaluation and exit interviews are consistently in place and analyzed Monitoring the project of delivering the resort ID cards for all colleagues In charge of handling and monitoring all the HR Department expenses as well as handling the reports related to that matter Putting together the monthly turnover, training, as well as recruitment reports and sending them through to the Sol Melia Head Office as well as the HR Director Putting together a salary survey for 2010 In charge of issuing the flight tickets for the Senior Management for both business as well as personal trips Monitoring the Staff Cafeteria Madinat Jumeirah Resort-Jumeirah Group(a member of Dubai Holding)-U. A. E-March
Mar 2010Aug 2010

HR Business Partner

Melia Sharm Resort & Spa Pre-Opening
5* resort, 867 rooms, 35 restaurants “ HR Business Partner/ Assistant HR Manager” Recruitment and selection for junior, middle as well as senior management within Madinat Jumeirah Resort Organizing open days to ensure continuous full headcount of 3500 colleagues Create and manage talent bank Organize recruitment advertising according to Jumeirah's visual guidelines, using the Jumeirah web-site and various job boards via the Application Tracking System(sniper hire) In charge of Emiratization recruitment for the resort In charge of recruitment and selection for the new wellness retreat project at the Talise Spa Champion of the whole HR Service(Recruitment, Performance Management, Employee Relations, and Coaching) for Food and Beverage Service, Conference and Incentive Service, Talise Spa, as well as Sports and Evaluating best practice and constantly looking for means of achieving it Developing an Assessment Centre for the whole resort functions Managing overtime tracking and unpaid leave Handling Colleague of the Month(Rewards) Managing three Staff Cafeterias
Mar 2007Feb 2008

HR Specialist

Depa Group for Hotel Interiors-Egypt
Engineering Industry “ HR Specialist” Developing the HR department in cooperation with the Executive Administration Manager Developing an annual business plan for the HR Department Organizing external training for staff members Liaising with the Quality Assurance and Control department regarding the implementation of all ISO requirements concerning the HR department Liaising with Depa Dubai regarding the implementation of all ISO requirements concerning the HR department Revising job descriptions for all positions Maintain and direct the" Performance Appraisal" process Attend Employment Fairs Coordinating with Local News Papers for recruitment Ads Handling recruitment for middle management positions
Jul 2005Feb 2007

HR Executive

Jumeirah Beach Club Resort and Spa-Jumeirah
a member of Dubai Holding)- U. A. E- 5* resort, 250 rooms, 7 restaurants “ HR Executive” Develop Job Descriptions and Person's Specifications; maintain career succession and development plans Plan and forecast Org. manpower needs, announce job vacancies, provide applicants Design & monitor applicant database and tracking system along with a regret system and a talent bank system Develop and prepare interview guides, manage interviewing process and assist managers with the hiring procedures Maintain and direct annual Performance Appraisal exercise Follow up with managers on employee's objectives setting, and revise employees' quarterly performance reviews Study & report appraisal results and operate recommended actions Arrange colleague communication meetings and other staff socializing events Conduct induction sessions for newly hired employees to guide them as regards to company's policies, staff rights, facilities and ways to perform more efficiently at work Liaising with group sales and marketing regarding Voices Launch at JBC(colleague incentive and rewards program) Liaise with group HR regarding vacation, flight booking, new hire, leavers and staff medical checks Liaise with group payroll regarding salaries, sick leave, extra hours, lieu days and employees' queries Handle resignations and clearance Handle Oasys(HRIS); raise new hire, status change, location change e-docs Liaise with Jumeirah Training Center regarding training programs and nominations In charge of achieving Emiratization target at Jumeirah Beach Club-recruiting UAE Nationals Conducting HR Cross Training for UAE National colleagues Act as Mentor for UAE National trainees assigned to JBC(through Maharat and Al Masar training programs) Training Courses Task Trainer Performance Management Performance Appraisal The Art of Interviewing-Professional Development Program-Emirates Academy of Hospitality Management Seven Habits of highly effective people Jumeirah Standards Kronos Product-Central Workforce Database Duty Manager Training Sniper hire Training skills Introduction to UAE labor law Working Smart with Microsoft Oracle(HRMS training) Fundamentals of Excellence Selection Interviewing PART TIME



University of Roehampton


Academy of Hospitality Management UAE


Cairo University


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