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Work experience

May 2015Present

Human Resources Administrator

TravelBrands Inc./Redtag.ca
Human Resources Administrator Assist with full cycle recruitment across Canada in the travel and tourism industry, which includes screening candidate resumes, telephone interviews, reference checks, drafting offer letters, and sending out new hire packages Maintain employee requisition tracker and assist with managing employee service awards program Conduct AODA audit and create timeline for compliance Assist in implementing adequate training programs for new and existing staff• Review company policies and update intranet Draft and send out internal communications to staff across Canada Provide support for staff in multiple divisions across Canada
Jan 2015Mar 2015

Recruiter

Investors Group
Recruiter, HR Intern Assisted the ongoing recruitment process by sourcing qualified candidates through online resumé mining Conducted pre-interview selection calls and qualified candidates for a recruitment session Updated online database to keep up to date information for tracking candidates Assisted with recruiting sessions held in the branch Created recruiting and marketing materials Searched and mined executive resumés
Feb 2014Aug 2014

Marketing Intern

Tennis Canada
Marketing Intern Core contributor in the research, development, vendor coordination and marketing of the 2014 Rogers Cup and Pizzaville's Free Community Weekend while monitoring a budget Supported the management of over 1, 000 volunteers; member of the interview panel; administration of volunteer databases and volunteer orientations. Managed volunteers assigned to assist with Free Community Weekend. Worked directly with account executives and associated sponsors to ensure all sponsor needs are met. Directed and lead a team in five offsite activations leading up to the 2014 Rogers Cup. Coordinated all Rogers Cup qualifying weekend needs including set-up, signage, sponsorship requirements, promotional material, equipment, power and storage needs, player participation and tear down. Executed all tennis club program initiatives including coordinating all club days and day-of execution.
Apr 2013May 2014

Customer Service Representative

Lowe's Canada
Customer Service Representative Provide outstanding and responsive service as well as leverage knowledge of company's mission, purpose and goals to all customers and employees Trained, mentored, and guided new customer service employees ensuring all are able to execute rigorous standards for customer service, health and safety, operations, and privacy. Administered multiple transactions, processed customer orders and purchases, and thoroughly follow up on open invoices. Member of the Joint Health and Safety Committee
Jun 2012Apr 2013

League Manager

Extreme Toronto Sports Club
League Manager Coordinated and facilitated seasonal 2-day tournament events, including liaising with community members, promoting activities offered by the sports club and creating referee schedules, game times and event locations Delivered exceptional customer service and support to customers' inquiries as well as managed social media content(i.e. Facebook page) Organized website store, online information page for athletes, and news stories using WebCMS Developed and maintained relationships in the community among registrants, athletic vendor reps and referees
Jan 2011May 2012

Marketing Representative

Pittsburgh Penguins

Consol Energy Center Marketing Networked with community members including fans, managers, site leaders and provide positive game experiences Conducted at game market research during home games Acted as a campus representative promoting tickets and events to student body at California University of Pennsylvania

May 2011Aug 2011

Community Relations Intern

Monumental Sports and Entertainment
Community Relations Intern Piloted the community ticket program and gave over 2, 000 tickets to non-profit organizations Researched, brainstormed and implemented 2 community outreach initiatives in three month Assisted the marketing team with offsite activations in the downtown Washington area.

Certifications

Jul 2015May 2019

Certified Human Resources Professional

HRPA

Education

Sep 2014Apr 2015

Post Graduate Certificate in Human Resources Management

Humber College

I completed a post graduate certificate in Human Resources Management from Humber College - The Business School. I was also the sole recipient of the Marc Viola Human Resources Entrance Scholarship

Aug 2010Jun 2012

B.Sc in Sport Management

California University of Pennsylvania

Graduated with Honors from Cal U with a Bachelor of Science in Sport Management. Honor Roll student as well as Athletic Director's Honor Roll. International Tuition Waiver Scholarship and recipient of the Rutledge Internship Award.

Volunteer Experience

Skills

Ceridian Dayforce
Microsoft Excel
Microsoft Word