Santo Ilardi


To become an integral part of an established team on the cutting edge of technology that will both use and exploit my attributes while allowing me to develop new ones.

Work History

Work History
Mar 1999 - Present

Applications / Technical Instructor

Contract Certified Professional Instructor

Classroom, Auditorium, Side-by-Side instruction for: Internet based application and test-prep instructionHardware and test-prep instruction. Platforms include Apple, PC, IBM, AS400, Linux, Unix, MICROS, SalesforceSFA, and SAP. Operating systems for previous platforms as well as Windows versions 3.11-Seven, including professional, home and standard configurations; MAC OS X. Hardware instruction and test-prep for Network+, Security+ and A+.

Custom Software Configuration and new System Roll-Outs and Intergration to include but not limited to the following companies:

  • Glaxo Smith Kline
  • Virginia School Systems
  • Ford Motor Company
  • IBM
  • Circuit City (POS)
  • Pep Boys (POS)
  • Walgreens (POS)
  • GRCC
  • The Raleigh Chamber of Commerce
  • Unisys
  • SuperPawn (POS)
  • The Red Pepper
  • Greater Raleigh Sports Council
  • The Post & Courier
  • Women's Magazine
  • Merry Maid
  • Van Andel Enterprises
  • The State of Michigan (Department of State)
  • The State of South Carolina Department of Education
  • The State of North Carolina Department of Recreation
  • The State of Minnesota Department of Parks
  • The State of New York Department of Mental Health

Contracts through various companies including but not limited to the following:

  • Performance Systems Training
  • The Training Associates
  • Techno Training Inc
  • Productivity Point
  • MicroTech
  • Performance Systems Training
  • Randstand
  • The Computer Workshop
  • Discovery Training Center
  • K-Force
  • TCD Solutions

Software to include various versions/editions as well to not be limited the following:

  • Adobe / Macromedia; Acrobat, Illustrator, Photoshop, Premiere, After Effects, Encore, Audtion, GoLive, InDesign, PageMaker, FrameMaker, Flash, Dreamweaver, Fireworks, Freehand, Captivate, Breeze, Director, Cold Fusion, Contribute, Central, FlashPaper.
  • Corel / Word Perfect / Novell; Netware 3.x-4.x, Draw, Painter, Painter Pro, Word Perfect including the Office Suite of Applications.
  • Microsoft; Office Standard and Professional Applications: Word, Excel, Access, PowerPoint, Visio, Project, FrontPage, Axapta, CRM, Retail Management System, Dynamics SDK (formerly Great Plains), Operating Systems thru to Vista.
  • Final Cut Pro, CMS, FCP, Maya (Alias), Maya (Autodesk), Hash Animation Master, Character Studio (Kinetix),Lotus Notes & Domino, ACT, SalesforceSFA, XL Reporter, to include: PeopleSoft, Saba Centra, Camtasia, Breeze, Interactive Dashboards & GL Consolidation, Crystal Reports; Autodesk AutoCAD & LT, Autodesk Combustion, Flint, Flame, Burn, Smoke; SAP Business One: CRM, ERP, PLM, SCM, SRM.
Jan 2007 - Aug 2007

rPOS Trainer

Details of more single contract position shown for detail.

SOW included but not limited to delivery of training on new POS systems/software being "Rolled-Out" to all CC stores/wharehouses and offices. The following is a quote from the SOW Contract:

4.0 Description Of Developed Works And Related Deliverables And Services4.1 Courses Three courses are taught as a part of the rPOS deployment,(1) Field Associate Training (FA Training); (2) Cross Dock /Distribution Center Training; (3) 1+1 Store Training. All three courses rely on the same rPOS content. The differences among the courses are the emphasis of the courses and the audiences. All instructors hired through this RFP will deliver 1+1 Store Training. Some instructors will deliver FA and CD/DC training.

4.1.1 1+1 Store TrainingThis is a two -day class for customer service associates, warehouse staff, product specialists and managers. The associates who attend 1+1 Store Training are full and part time workers who are familiar with the current point of sale system and inventory system as well as store policies and processes. This class teaches experienced associates how to use the new system and it emphasizes new business polices and procedures. The class is called 1+1 Store Training because 1-day training is delivered the day before the new system is installed, and the second day of training is delivered on the 1st day of the new systems

Day one of the training is delivered as a series of five role based courses focused on topics such as opening the store, basic sales transactions, shipping and received, and manger functions.

Day-two is on-the-job training. Instructors are on the floor the first day the new system is deployed. They help managers and associates with all aspects of the rPOS and the IMS. Trainers are on site from store open to store close with the exception of breaks and meals.

There are 630-660 events, that is, we will teach the two-day 1+1 class 630 to 660 times. Location1+1 Store Training is delivered at Circuit City stores across the continental Unites States and Hawaii.

Nov 2005 - Jan 2007

Manager of Information Systems / Marketing Coordinator

Acted as the Manager of Information Systems responsible for investigating the best technological fits for our needs; purchased and installed software and hardware needs. Budgetary management of Information Technology; Marketing; and Communications.Coordinated communications for the company including internet, wireless and lan-line connectivity, as well as managed said assets. Troubleshot technical applications and provided hardware support to internal and external employees.Developed training materials to be used in training both in-house personnel and vendors of our products; compilation of books; design and redrawing of components, photo-manipulation, editing of text and images and all other aspects of instructional design.Ad preparation, magazine and website research, advertorial media development and creation, including but not limited to postcards, print advertisements, brochures, website maintenance, business cards, tradeshow materials, and vehicle designs.Coordination of all marketing assets and acquisition of said assets.Negotiation of annual advertising rates for national magazine accounts of minimum of fifty magazines. Generation and dissemination of editorials and public service announcements for forestry association around the Southeastern United States.



Certificate Advanced Computer Animation

This certificate is designed for students with previous experience in 3D animation who want to move into an advanced software environment and learn how to create 3D animation using a non-linear, node-based process. Furthermore, at the time of completion this program of study was designed to provide training in basic design principles and theories, animation and sequential drawing techniques, two- and three-dimensional computer animation, image manipulation and digital video editing.

3D Animation & Modeling

Living Arts College @ School of Communication Arts

Students around the world look to the creative animation school for a highly specialized education containing degree, and certificate programs ... reflecting a real-world production experience including:

High End animation training in design and development to be a succesful animator with the right creative animation training. Digital art for model design, Motion graphics design and special effects production, advanced studio portfolio development, Creative producing, Production studies, figure drawing, sound productio; Animation design, model building, keyframe animation and production rendering releasing to DVD or HD or the Internet. Motion graphics design for combining digital models with live action photography or existing animation footage.



Adobe Certified Associate &

Microsoft Office Specialist (formerly MOUS) &

Microsoft Certified Applications Specialist & Instructor &

IC3 Instructor

Microsoft Certified Learning Consultant

Microsoft Certified Trainer



A+ IT Technician