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  • Diverse professional with experience in multiple environments: including manufacturing, banking and education – secondary and adult, classsroom (ILT) and e-learning (CBT, WBT and virtual);
  • Demonstrated success in all levels of the learning development cycle:  planning, analysis, design, development, delivery/implementation and evaluation utlizing both traditional and LEAN-ISD methodologies;
  • Exceptional written and oral communications skills, including technical writing/editing and highly effective presentation skills to all levels of the organization;
  • Adept at educating across multiple disciplines:  from adult to secondary education, from sales to construction content, from executives to front line workers, from soft-skills to technology training, and from instructor-led to online courses; and
  • Proficient (trainer/expert level) with numerous computer applications including Microsoft Word, Excel, Power Point, Access, Publisher, Project 2000,  Visio, WordPerfect, Lotus 1-2-3, Articulate, SumTotal LMS, SalesLogix (CRM), and many others.

Work experience

Gameplay analyst

Feb 2001Present

Account Manager

Apr 2010Present

Fraud analyst



Apr 2006Present

English Major

Universidad Tecnologica de El Salvador