As a Processor I did the following:
Once files were received from the loan officers I would do the following:
order insurance, title, appraisal and payoffs etc. whatever is needed for that particular file.
Gather and request paystubs, tax returns, bank statements etc.
I worked the file from only an application and made it complete and ready for the closing department
As a Loan Officer I did the following:
I would meet with clients and prequalify them for a mortgage. I would do the following:
Gather there information and pull there credit. See if there is anything that needs to be updated.
After reviewing there credit I would see if there are any programs they qualify for.
I also worked with Grants and Bonds (Home in 5, city of Phoenix, Glendale etc.) for the first time home buyers.
Once they are prequalified I would complete the application process and gather as much information and documentation as possible and send to our processors.
Main documents would be; HOI, paystubs, tax returns (if needed), bank statements, title info (if they have a title company preference)
Once the file is submitted I would be the main point of contact and follow the process every step of the way and would go to the signings with the borrowers for any questions they may have.
I would also go to Realtors Offices, Mixers, New Home Builder Sites and other social events to get my name out there and try to get business. I would have flyers and business cards to hand out to everyone. I would talk about what programs we offer and first time home buyer Bonds and Grants I could apply the clients for.